Hospitality Operations Manager
1 month ago
The Accommodation Facility Director is responsible for overseeing the daily operations of our esteemed establishment, ensuring a high standard of service and guest satisfaction.
Educational Requirements- Completion of College or CEGEP education is preferred.
- Work is conducted in a hotel, motel, or resort setting.
- Formulate and execute operational policies and procedures.
- Engage in negotiations with vendors for necessary supplies and materials.
- Manage front desk operations effectively.
- Prepare financial plans and track income and expenditures.
- Coordinate and supervise maintenance tasks.
- Ensure adherence to established policies and procedures.
- Address and resolve guest complaints and concerns.
- Provide assistance to clients and guests with specific needs.
- Develop and manage staff work schedules.
- Proficiency in MS Excel and MS Office applications.
- Ability to thrive in a fast-paced environment.
- Strong attention to detail is essential.
- Demonstrated client focus.
- Flexibility and adaptability.
- Proactive initiative in problem-solving.
- Minimum of 2 years and less than 3 years of relevant experience.
- Permanent position with a commitment to excellence.
- Work language is English.
- Standard working hours are 35 hours per week.
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