Current jobs related to Customer Experience Manager - Dartmouth - Meridia Recruitment Solutions

  • Customer Experience Manager

    2 weeks ago

    Dartmouth, Canada Big Erics Full time

    **Customer Experience Manager** **Role Overview**: As the customer experience manager, you play a pivotal role in shaping interactions between BEI and its customers. With a focus on enhancing satisfaction and loyalty you will oversee and improve all aspects of the customer journey. The Customer Experience Manager will be tasked with understanding customer...

  • Supervisor, Customer Experience

    5 months ago

    Dartmouth, Canada Parkland Corporation Full time

    At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America....

  • Customer Experience Professional

    21 hours ago

    Dartmouth, Nova Scotia, Canada Ultramar Full time

    Job DescriptionThe Opportunity:We are seeking a highly skilled Customer Experience Representative to join our team at Ultramar. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across multiple channels.Responsibilities:Account Management: Open and manage existing customer accounts by...

  • Customer Experience Specialist

    2 months ago

    Dartmouth, Canada CJ Limited Full time

    The Store Support Centre for Charm Diamond Centres (CJ Limited) is looking for an organized and detail-oriented individual to join our team as a full-time **Customer Experience Specialist** at our location in Dartmouth, NS. In business since 1972, CJ Limited is the largest independently owned Canadian jewellery company and a Platinum Member of Canada’s...

  • Customer Experience Representative

    5 months ago

    Dartmouth, Canada Rentokil Initial Full time

    **About Rentokil-Terminix**: Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified technicians use innovative technologies to protect millions of homes and businesses throughout Canada. This role supports our commercial and...

  • Customer Experience Representative

    5 months ago

    Dartmouth, Canada Terminix Full time

    **About Terminix** Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding in 1927, Terminix has been an industry leader in pest control. **Position Overview** A Customer Experience Representative will act as a liaison, providing product/service information, answering questions, and resolving...

  • Customer Experience Representative

    3 weeks ago

    Dartmouth, Nova Scotia, Canada Ultramar Full time

    About the Role:The Seasonal Customer Experience Representative (CXR) is a key member of our team at Ultramar, responsible for delivering exceptional customer experiences across multiple channels.Key Responsibilities:Manage customer accounts, ensuring accurate and up-to-date information.Respond to customer inquiries, resolving issues promptly and...

  • Customer Experience Associate

    2 months ago

    Dartmouth, Canada TD Bank Full time

    Work Location:CanadaHours:15Line of Business:Personal & Commercial BankingPay Details:We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.Job Description:KEY...

  • Customer Experience Liaison

    4 weeks ago

    Dartmouth, Canada Ultramar Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various channels, including phone, email, and social media.Key ResponsibilitiesRespond to and...

  • Customer Experience Representative

    3 weeks ago

    Dartmouth, Nova Scotia, Canada Ultramar Full time

    About the Role:The Seasonal Customer Experience Representative (CXR) is a key member of our team at Ultramar, responsible for delivering exceptional customer experiences across multiple channels.Key Responsibilities:Manage customer accounts, ensuring accurate and up-to-date information.Respond to customer inquiries, resolving issues promptly and...

  • Customer Experience Associate

    1 month ago

    Dartmouth, Canada Parkland Corporation Full time

    About the Role:The Customer Experience Representative is a key member of our team, responsible for delivering exceptional customer service across multiple channels. Key Responsibilities:Manage customer accounts, ensuring accurate and up-to-date informationRespond to customer inquiries, resolving issues promptly and professionallyUtilize relevant computer...

  • Customer Experience Associate

    1 month ago

    Dartmouth, Canada Parkland Corporation Full time

    About the Role:The Customer Experience Representative is a key member of our team, responsible for delivering exceptional customer service across multiple channels. Key Responsibilities:Manage customer accounts, ensuring accurate and up-to-date informationRespond to customer inquiries, resolving issues promptly and professionallyUtilize relevant computer...

  • Customer Experience Associate

    3 weeks ago

    Dartmouth, Nova Scotia, Canada Ultramar Full time

    About the Role:The Seasonal Customer Experience Representative (CXR) is a key member of our team at Ultramar, responsible for delivering exceptional customer experiences across multiple channels.Key Responsibilities:Manage customer accounts, ensuring accurate and up-to-date information.Respond to customer inquiries, resolving issues promptly and...

  • Customer Experience Representative

    3 weeks ago

    Dartmouth, Canada Ultramar Full time

    About the Role:The Seasonal Customer Experience Representative (CXR) is a key member of our Ultramar team, responsible for delivering exceptional customer service across multiple channels.Key Responsibilities:Manage customer accounts, ensuring accurate and up-to-date information.Respond to customer inquiries, resolving issues promptly and...

  • Customer Experience Associate

    5 months ago

    Dartmouth, Canada TD Bank Full time

    **Customer Experience Associate**: - 415935BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 590 Portland Street **Employment Type** - Regular **City** - Dartmouth **Time Type** - Part Time **Province/State** - Nova Scotia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Customer Experience Representative

    2 months ago

    Dartmouth, Canada Parkland Corporation Full time

    **Competitive Benefits. Meaningful Extras. Unmatched Value.** - A place where you can take your career in the direction you want to grow and go - Save on gas at stations across Canada, including Chevron, Fas Gas, Ultramar, and Pioneer **The Opportunity**: **Responsibilities**: - Open and manage existing customer accounts by recording and maintaining...

  • Customer Experience Ambassador

    20 hours ago

    Dartmouth, Nova Scotia, Canada Savers Full time

    Unlock a Fulfilling Career at SaversWe are seeking exceptional individuals to join our team as Sales Floor Associates at Savers, where you will play a vital role in creating an unforgettable experience for our customers.About SaversSavers is a purpose-driven company that champions reuse and inspires a future where second-hand is second nature. We supply our...

  • Bilingual Customer Experience Representative

    2 weeks ago

    Dartmouth, Canada Avenir Energy Full time

    Avenir Energy Ltd. is the second largest and fastest growing propane distribution company in Canada. We are a fast moving, customer facing, field-based business operating coast to coast, with a focus on excellence. We strive to be the undisputed propane leader in North America, and our 400+ team members are driving us consistently closer to that goal. **Job...

  • Sales Representative

    4 weeks ago

    Dartmouth, Canada O'Regan's Automotive Group Full time

    At O'Regan's Automotive Group, we are committed to providing an exceptional customer experience. As an Inside Sales Representative, you will play a key role in managing customer interactions from initial contact to appointment stage. Your strong customer service skills and ability to build rapport will ensure a seamless experience for our...

  • Customer Experience Ambassador

    2 weeks ago

    Dartmouth, Nova Scotia, Canada Rogers Full time

    Customer Experience AmbassadorWe're seeking a skilled and passionate Customer Experience Ambassador to join our retail team at Rogers. As a key member of our team, you will be responsible for delivering exceptional customer experiences in our stores, promoting Rogers & Fido brands, and engaging with customers to build a loyal customer base.Key...

Customer Experience Manager

2 months ago

Dartmouth, Canada Meridia Recruitment Solutions Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Director to join our team at Meridia Recruitment Solutions. As a key member of our organization, you will be responsible for delivering exceptional customer service and leading a team of customer service representatives.

Key Responsibilities
  • Leadership and Management
    • Lead and motivate a team of customer service representatives to achieve exceptional customer service standards.
    • Establish clear performance objectives, conduct regular performance evaluations, and provide constructive feedback to drive continuous improvement.
  • Order Fulfillment and Expediting
    • Monitor order processing and fulfillment to ensure timely and accurate delivery.
    • Collaborate with cross-functional teams to streamline workflows and resolve production-related issues.
  • Training and Development
    • Develop and execute training programs to equip customer service representatives with the knowledge and skills needed to excel in their roles.
    • Provide ongoing coaching and mentorship to team members, fostering their professional growth and development.
  • Process Improvement and Project Implementation
    • Lead and oversee customer service-related projects, including process improvements and system enhancements.
    • Collaborate with cross-functional teams to ensure successful project execution, meeting timelines and objectives.
Requirements
  • Education
    • University degree in a related field.
  • Experience
    • A minimum of 5-7 years of progressive experience in customer service management or a related role within a manufacturing environment.
  • Skills and Abilities
    • Excellent verbal and written communication skills to effectively interact with customers, employees, and other stakeholders.
    • Strong analytical and problem-solving skills to address customer issues, identify root causes, and implement effective solutions.
    • Proficiency in customer relationship management (CRM) software and Microsoft Office Suite (Word, Excel, PowerPoint).
    • Demonstrated ability to lead process improvement initiatives, streamline workflows, and optimize customer service operations.
    • Proven ability to collaborate effectively with cross-functional teams, including Sales, Production, and Planning departments.
What We Offer

We offer a dynamic and team-oriented work environment, with opportunities for professional growth and development. If you are a motivated and experienced customer service professional looking for a new challenge, we encourage you to apply for this exciting opportunity.