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Restaurant Operations Manager
2 months ago
The Assistant Manager is a key member of the restaurant team, responsible for supporting the Manager in achieving A&W Restaurant Objectives in guest service, operating standards, marketing, and financial results.
As a Restaurant Operations Manager, you will be responsible for developing an outstanding restaurant staff team and employing team process skills to generate performance that exceeds guest expectations.
The Assistant Manager is responsible for the restaurant during their shift, ensuring that all aspects of the business are running smoothly and efficiently.
Key Responsibilities- Maintaining key internal and external relationships with other members of the management team, the A&W Business Manager, restaurant guests, suppliers, and representatives from the Health & Safety Board, Fire Department, and Labour Board.
- Assisting in the management of a fast-paced, guest-focused business in which an excellent working climate is key.
- Reading financial statements to the Operating Margin line.
- Selecting, training, and developing people to achieve business objectives.
- Working in a fast-paced environment.
- Working in a diverse environment with many different personalities and attitudes.
- Working together as partners, as a cohesive unit with co-workers.
- Working with hot products and equipment.
- Working with cleaning materials and chemicals.
- Working in a noisy environment.
- Working with sharp objects (knives, slicers, etc.).
- Use of portable or step ladder may be required.
- This position requires the employee to stand for an extended period of time (up to 8 hours).
- Occasionally must lift heavy boxes when dealing with product inventory (max 50 lbs.).
- Engaging in repetitive tasks such as preparing/assembling orders and products and regular cleaning of restaurant facility.
- Maintaining good personal hygiene and appropriate uniform.
- Having the capacity to handle stressful situations.
- The Assistant Manager must hold a valid driver's license.
- We pride ourselves in using real, naturally-sourced, and delicious ingredients in everything we serve.
- We're all about doing the right thing, even if it's not the easy thing. From animal welfare, environmental impact, the food we serve, the people we employ, and the communities we call home, we're always striving to take the high road, no matter how challenging it gets.
- We know you've got a life outside of work. That's why we offer flexible schedules so you can work as much or as little as you need.
- You'll gain the skills that pay the bills. A career with us will give you great communication skills, valuable customer service prowess, experience working on a team, the ability to thrive under pressure, and the chance to cook some of the best-tasting food in Canada.
- We pay a competitive wage.
- As a big business with a small business culture, we pride ourselves in keeping a healthy buzz of excitement and innovation in the air. To keep this spirit of change making front and centre, we follow a set of guidelines we call our Climate Goals. They're one part of the secret sauce that makes A&W such an awesome place to work.
