Hotel Front Desk Associate

4 days ago


Holland, Canada HOLLANDER MOTOR HOTEL Full time

{"h2": "Hotel Front Desk Clerk Job Description at Holland Motor Hotel", "ul": [{"li": "We are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at Holland Motor Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay at our hotel."}, {"li": "Key Responsibilities:"}, {"li": "Register arriving guests and assign rooms efficiently and accurately"}, {"li": "Take, cancel and change room reservations as needed"}, {"li": "Provide information on hotel facilities and services to guests"}, {"li": "Assist guests with special needs and provide general information about points of interest in the area"}, {"li": "Balance cash and complete balance sheets, cash reports and related forms accurately"}, {"li": "Maintain an inventory of vacancies, reservations and room assignments"}, {"li": "Answer telephone and relay telephone calls and messages to guests and staff"}, {"li": "Work collaboratively with the front desk team to ensure seamless guest service"}, {"li": "Maintain a clean and organized front desk area, including the reception desk and surrounding areas"}, {"li": "Participate in a government or community program or initiative that supports Indigenous people"}, {"li": "Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations"}, {"li": "Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers"}, {"li": "Facilitates access to Elders who can offer support and guidance to Indigenous workers"}], "h2": "Requirements and Qualifications", "ul": [{"li": "7 months to less than 1 year of experience in a similar role"}, {"li": "Secondary (high) school graduation certificate"}, {"li": "Excellent communication and interpersonal skills"}, {"li": "Ability to work in a fast-paced environment and multitask effectively"}, {"li": "Attention to detail and organizational skills"}, {"li": "Ability to work under pressure and maintain a positive attitude"}, {"li": "Client focus and team player"}, {"li": "Organized and able to maintain accurate records"}, {"li": "Ability to work in a team environment and provide excellent customer service"}, {"li": "Ability to maintain confidentiality and handle sensitive information"}, {"li": "Ability to work a variety of shifts, including evenings, weekends and holidays"}, {"li": "Ability to work in a physically demanding environment and lift up to 25 pounds"}, {"li": "Ability to work in a team environment and provide excellent customer service"}, {"li": "Ability to maintain confidentiality and handle sensitive information"}, {"li": "Ability to work a variety of shifts, including evenings, weekends and holidays"}, {"li": "Ability to work in a physically demanding environment and lift up to 25 pounds"}], "h2": "What We Offer", "ul": [{"li": "Competitive hourly rate"}, {"li": "Opportunities for advancement and professional growth"}, {"li": "A dynamic and supportive work environment"}, {"li": "A comprehensive benefits package, including medical, dental and vision insurance"}, {"li": "Paid time off and holidays"}, {"li": "Opportunities for professional development and training"}, {"li": "A fun and fast-paced work environment"}, {"li": "A team-oriented and supportive work environment"}, {"li": "A comprehensive benefits package, including medical, dental and vision insurance"}, {"li": "Paid time off and holidays"}, {"li": "Opportunities for professional development and training"}, {"li": "A fun and fast-paced work environment"}, {"li": "A team-oriented and supportive work environment"}], "h2": "How to Apply", "p": "If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted."}



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