Hotel Front Desk Supervisor

2 weeks ago


Windsor, Ontario, Canada Kenora Motel Full time
Job Summary

We are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at Kenora Motel. As a key member of our operations team, you will be responsible for ensuring seamless guest experiences and efficient hotel operations.

Key Responsibilities
  • Co-ordination and Scheduling: Co-ordinate activities with other work units or departments to ensure smooth hotel operations.
  • Work Scheduling and Procedures: Establish and maintain work schedules and procedures to ensure optimal hotel performance.
  • Supervision and Training: Perform same duties as workers supervised, and provide on-the-job training to new staff members.
  • Reporting and Communication: Prepare and submit reports to management, and maintain open communication with colleagues and guests.
  • Guest Services: Assist clients/guests with special needs, and provide exceptional customer service to ensure guest satisfaction.
  • Work Term and Language: This is a permanent position, and the primary work language is English.
  • Work Hours: The work hours are 40 hours per week.
Requirements
  • Secondary (high) school graduation certificate
  • 1 to less than 7 months of experience in a similar role


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