Administrative Coordinator

1 week ago

Lethbridge, Alberta, Canada Travelodge Lethbridge Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at Travelodge Lethbridge. As an Administrative Coordinator, you will be responsible for providing administrative support to our management team and ensuring the smooth operation of our front desk and administrative functions.

Key Responsibilities
  • Administrative Support
    • Provide administrative support to the management team, including preparing reports, managing calendars, and coordinating travel arrangements.
    • Manage and maintain accurate records and files, both physical and digital.
    • Develop and implement administrative procedures to improve efficiency and productivity.
  • Front Desk Operations
    • Provide exceptional customer service to guests and respond to their inquiries and concerns in a timely and professional manner.
    • Manage the front desk operations, including checking in and checking out guests, handling room assignments, and resolving any issues that may arise.
  • Communication and Coordination
    • Communicate effectively with guests, staff, and management to ensure seamless operations.
    • Coordinate with other departments to ensure that all tasks and projects are completed on time and to a high standard.
  • Training and Development
    • Provide training and support to new staff members to ensure they are equipped to perform their duties effectively.
    • Develop and implement training programs to improve staff skills and knowledge.
  • Supervision
    • Supervise and manage a team of administrative staff, including providing guidance, support, and feedback.
    • Develop and implement performance management plans to ensure that staff are meeting their performance goals.
Requirements
  • Education
    • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience
    • 1 year to less than 2 years of experience in an administrative role.
  • Skills
    • Excellent communication and interpersonal skills.
    • Strong organizational and time management skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Proficiency in Microsoft Office and other administrative software.
Working Conditions
  • Work Environment
    • Work in a fast-paced hotel environment with a high level of customer interaction.
  • Work Schedule
    • Work 40 hours per week, including evenings, weekends, and holidays.
  • Language
    • English is the primary language of communication.

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