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Administrative Coordinator

2 months ago

Lethbridge, Alberta, Canada Travelodge Lethbridge Full time
About the Role

We are seeking an experienced Administrative Coordinator to join our team at Travelodge Lethbridge. As an Administrative Coordinator, you will play a key role in supporting the day-to-day operations of our hotel.

Key Responsibilities
  • Administrative Support: Provide administrative support to the hotel management team, including preparing and editing documents, reports, and presentations.
  • Communication: Serve as the primary point of contact for guests, responding to inquiries and resolving issues in a professional and courteous manner.
  • Organization: Maintain accurate and up-to-date records, files, and databases, ensuring seamless communication and collaboration among team members.
  • Event Planning: Assist in planning and coordinating events, conferences, and seminars, including arranging logistics, catering, and audio-visual equipment.
  • Financial Management: Assist with budgeting, forecasting, and financial reporting, ensuring accurate and timely financial information.
  • Human Resources: Provide support with recruitment, onboarding, and training of new employees, as well as maintaining employee records and benefits.
  • Customer Service: Provide exceptional customer service, responding to guest inquiries, resolving issues, and ensuring a positive experience.
  • Team Collaboration: Work closely with the hotel management team to achieve goals, objectives, and key performance indicators.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years, or equivalent experience.
  • Experience: 1 year to less than 2 years of experience in an administrative role, preferably in a hotel or hospitality environment.
  • Language: Fluency in English is required.
  • Work Hours: 40 hours per week.