Unit Secretary Ambulatory Care
1 month ago
About North York General Hospital
North York General Hospital is a leading community academic hospital that is committed to excellence in patient care. We are part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, driving the development of a locally integrated health system to serve the community.
Job Summary
We are seeking a Unit Secretary to join our dynamic team in the Ambulatory Pool. As a Unit Secretary, you will provide administrative, secretarial, and receptionist support for a busy Outpatient Clinic in a confidential, sensitive, and professional manner.
Key Responsibilities
- Support and adhere to Hospital policies and procedures
- Communicate with staff, patients, families, internal and external parties
- Accept, coordinate, and triage telephone calls and inquiries and process them in an appropriate and timely manner
- Coordinate various interdepartmental activities and requests such as transportation of patients for tests, discharges, and services required in the clinic
- Assume responsibility for identification and advancement of issues and concerns with the Clinical Team Manager or Registered Nurse in a time-sensitive manner
- Compile and disseminate material/documents related to Program activity
- Maintain attendance/time reporting information
- Register patients on arrival to clinic, schedule patient appointments, and monitor volume of appointments
- Transcribe physicians' written orders and process them in an appropriate and timely manner; notifies appropriate staff, and specific departments as required
- Process requisitions as required (blood work, CT, etc.), maintain documentation, and follows up on outstanding information (e.g., test results, follow-up appointments)
- Maintain organization of admissions and discharges, and patient-related information and documentation, medication information, dismantle charts, and enter information electronically as required
- Prepare statistics, reports, and discharge instructions, photocopy, prioritize, and process information as required
- Manage unit supplies, services, and repair needs
Qualifications
- Ontario Secondary School Diploma or equivalent
- Medical Secretary/Medical Office Assistant certificate or equivalent
- Working knowledge of medical terminology
- Minimum of one year comparable office experience preferably with medical/surgical orientation
- Experience working in an ambulatory clinic setting
- Proficiency in required computer programs
- Accurate and efficient typing skills of 45 w.p.m.
- Bilingualism in French/English an asset
What We Offer
Working at North York General Hospital means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada's leading hospitals. This is a Part-Time Temporary position, with 8 hour shifts, Days and Evening shifts, including weekends in the Ambulatory Pool. We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay, and the opportunity to join the Hospital Pension Plan.
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