Shift Manager

2 weeks ago

WhitchurchStouffville, Ontario, Canada Wendy's Restaurant Full time
Job Summary

We are seeking a highly skilled Shift Manager to join our team at Wendy's Restaurant. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our team members, including cooks, food service counter attendants, and food preparers.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Operations Management
    • Estimate ingredient and supply requirements for meal preparation and ensure that our inventory is properly managed.
    • Monitor and maintain records of stock, repairs, sales, and wastage to optimize our operations.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that our customers receive exceptional service and that their needs are met.
  • Reporting and Administration
    • Prepare and submit reports on sales, inventory, and other key performance indicators.
    • Maintain accurate records and reports to support our business decisions.
Requirements
  • Education and Experience
    • No degree, certificate, or diploma required.
    • 7 months to less than 1 year of experience in a similar role.
  • Work Environment
    • Fast-paced environment with tight deadlines.
    • Standing for extended periods.
  • Personal Qualities
    • Flexibility and ability to work in a team environment.
    • Strong communication and leadership skills.
Working Conditions

Our restaurant is a fast-paced environment with tight deadlines. As a Shift Manager, you will be required to stand for extended periods and work in a dynamic environment.

Language and Work Term

We are a recognized employer offering a permanent work term with 35 hours per week. Our work language is English.

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