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Customer Experience Specialist

2 months ago


Kamloops, British Columbia, Canada Indigo Books & Music Full time

Ignite Customer Passion at Indigo Books & Music

As a Customer Experience Representative, you'll be the heart of our vibrant bookselling community. Your enthusiasm and genuine connection with customers will create an unforgettable shopping experience.

What You'll Do
  • Engage with customers on the sales floor, fostering meaningful connections and building lasting relationships.
  • Cultivate a warm and inviting atmosphere within our stores, making every visit a delightful one.
  • Share your passion for books by showcasing their unique stories and recommending personalized selections to each customer.
  • Curate captivating product displays that inspire curiosity and ignite the joy of discovery.
Who You Are

You are a natural storyteller with a genuine love for literature. Your infectious enthusiasm and dedication to exceptional service will shine through in every interaction.

  • Driven by a passion for books and a desire to share that passion with others.
  • A skilled communicator who can build rapport and create memorable experiences.
  • Dedicated to providing outstanding customer service and exceeding expectations.