Customer Service Representative

2 months ago

Kamloops, British Columbia, Canada White Spot Full time

**About White Spot**

White Spot is a leading hospitality business that prides itself on delivering exceptional customer experiences. As a Take Out Specialist, you will play a vital role in our growing take-out division.

**Key Responsibilities**

As a Take Out Specialist, your primary responsibilities will include:

  • **Taking Guest Orders**: Accurately and efficiently taking orders from customers, ensuring that all details are captured and communicated to the kitchen and delivery team.
  • **Order Fulfillment**: Carefully packing and preparing orders for delivery, ensuring that all items are included and presented in a clean and organized manner.
  • **Guest Interaction**: Providing exceptional customer service to guests, responding to their inquiries, and resolving any issues in a timely and professional manner.
  • **Delivery Coordination**: Coordinating with delivery drivers to ensure timely and efficient delivery of orders.

**Requirements**

To be successful in this role, you will need to possess the following skills and qualities:

  • **Attention to Detail**: The ability to maintain focus and attention to detail, even in a fast-paced environment.
  • **Organizational Skills**: The ability to prioritize tasks, manage multiple orders, and maintain a clean and organized workspace.
  • **Communication Skills**: Excellent communication skills, both verbal and written, to effectively interact with guests, delivery drivers, and colleagues.
  • **Teamwork**: A strong team player with a positive attitude and a willingness to support colleagues in achieving our goals.

**What We Offer**

As a Take Out Specialist at White Spot, you will enjoy a competitive earnings package, including tips and discounts on our amazing food. You will also have the opportunity to work in a fast-paced and dynamic environment, with flexible hours and opportunities for growth and development.

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