Business System Analyst

1 week ago

Old Toronto, Ontario, Canada Acosta Sales & Marketing Full time
About the Role

We are seeking a highly skilled Business System Analyst to join our team at Acosta Sales & Marketing. As a Business System Analyst, you will play a critical role in developing and supporting system solutions and processes, either directly in SAP or for integrations with SAP.

Key Responsibilities
  • Lead project task areas in the execution of technology processes
  • Create process/technical specs to be used by internal and 3rd party IT partners to develop the proper applications
  • Oversee and monitor development of technical solutions with process partners to ensure conformity and functional adherence to specifications
  • Create and oversee Whirlpool testing scripts for processes
  • Develop training documents and processes as required for both internal and external functions
  • Coordinate and lead Trade Customer meetings to determine best solutions
  • Work with other technology processes and technologies to support Trade Partner Services (TPS)
  • Handle SAP system support for order-to-cash issues, root cause analysis, system updates, as well as handling ad hoc questions on SAP functionality
  • Lead EDI initiatives for trade partner implementations, changes and day-to-day production support. Oversee system activities for all e-commerce interfaces with SAP
  • Support transportation team by maintaining SAP system tables, analysis and performing troubleshooting on issues. Provide system support to other functional areas outside of supply chain such as with Whirlpool's 3PLs, sales, and credit departments
  • Identify continuous improvement opportunities
Requirements
  • A university degree, preferably in business or technology, or equivalent work experience
  • Advanced knowledge of SAP SD module with at least two years of experience.
  • Knowledge of EDI standards including experience in coordinating implementation and enhancement initiatives
  • General knowledge of order to cash processes / sales and distribution
  • Intermediate to Advanced Excel / spreadsheet skills
  • Some experience leading system implementations, process improvements, or project management
  • Demonstrated experience supporting the development, implementation and maintenance of large scale, integrated business systems.
  • Experience preparing and executing test scripts
  • Strong communication, facilitation and collaboration skills
  • Excellent analytical and problem solving skills
  • Excellent organizational skills with attention to detail
About Us

Acosta Sales & Marketing is a leading sales and marketing powerhouse behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency and provide a dynamic work environment that values leadership, shared ideas, and continuous improvement.

We are committed to providing accommodations for persons with disabilities and are an Equal Opportunity Employer. If you require accommodation, we will work with you to meet your needs, to the extent required by law.

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