Administrative Coordinator

2 months ago

Toronto, Ontario, Canada IG Wealth Management Full time

Job Summary

The Administrative Coordinator, Regional Office Operations, serves as the primary point of contact for internal and external clients of IG Wealth Management. This role is responsible for providing exceptional service, ensuring seamless day-to-day operations, and supporting the Consultant network in their daily activities.

Key Responsibilities

  • Manage reception duties, including greeting clients, handling incoming calls, and maintaining inventory levels.
  • Process and distribute mail and courier items, ensuring timely and secure delivery.
  • Coordinate meeting room arrangements, technology setup, and office equipment maintenance to ensure a productive work environment.
  • Provide guidance and support to the Consultant network on policies, procedures, and available resources, including training and development opportunities.
  • Assist with onboarding new members to the office, including system training, form information, and office procedures.
  • Offer administrative support to the Manager, Region Office Operations, as required.

Requirements

  • Minimum 2 years of administrative and reception experience, preferably in the Financial Services industry.
  • Post-secondary education in a business discipline is an asset.
  • Proven strengths in client service orientation, accountability, communication, critical thinking, teamwork, discretion, and business/technical skills.
  • Ability to prioritize multiple tasks under tight deadlines and maintain a high level of organization.
  • Proficiency in PC capabilities, including Microsoft Office 365.
  • Agile learning and a desire for continuous improvement and development are assets.

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