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Procurement Services Manager
2 months ago
Position Overview:
The Procurement Services Manager acts as the primary liaison for Strategic Procurement at WSIB, collaborating with various business units to align on both annual and ongoing procurement strategies. This role is integral to the senior leadership team within designated clusters, serving as the procurement expert and offering extensive support to upper management on a range of strategic, tactical, and operational procurement initiatives.Key Responsibilities:
- Oversee and maintain a comprehensive view of upcoming procurement activities to formulate strategies that align with organizational objectives, ultimately enhancing business value.
- Utilize specialized knowledge to create innovative procurement solutions that comply with established policies, ensuring optimal outcomes for clients.
- Act as a corporate representative for assigned categories, delivering presentations to executive leadership and facilitating regular planning meetings.
- Design and implement ongoing training and support for business units regarding procurement processes, policies, and new technologies.
- Establish effective communication channels across categories, identifying areas for improvement.
- Address inefficiencies and challenges in the delivery of procurement services.
- Develop operational guidelines and best practices for procurement through proactive problem-solving.
- Monitor resource allocation to ensure effective execution of procurement plans, devising strategies to mitigate any constraints.
- Manage the development of Non-Competitive Business Cases as necessary, providing guidance to minimize compliance risks.
- Stay informed about industry trends related to procurement and assigned categories to enhance service delivery.
- Collaborate with external entities, including ministries and public sector agencies, to identify synergies.
- Leverage procurement expertise to partner with business areas, developing and monitoring operational plans that align with organizational goals.
- Prepare detailed reports on active and planned procurements, including risks, status, and financial metrics.
- Support complex and high-stakes RFP processes, providing leadership and guidance.
- Collaborate with the Director and other Procurement Managers to align organizational business planning with strategic objectives.
Client Relationship Management:
- Effectively manage relationships with category clients to ensure alignment with business needs.
- Serve as the primary contact for category business areas, fostering strategic partnerships.
- Promote customer service excellence and maintain strong relationships with internal and external stakeholders.
- Engage in annual procurement planning that reflects enterprise and category objectives.
- Facilitate effective communication with stakeholders to resolve issues and share relevant information.
- Champion category partnerships to ensure procurement plans meet both short and long-term objectives.
Team Leadership:
- Lead and manage a team, providing guidance and support to maximize individual and team performance.
- Conduct hiring and performance management processes.
- Ensure staff are well-informed about policies and procedures to deliver high-quality procurement services.
Continuous Improvement:
- Establish metrics for risk management and quality assurance in procurement.
- Review existing processes for efficiency and effectiveness, proposing improvements as needed.
- Encourage a culture of innovation and inclusivity within the procurement team.
Qualifications:
- University degree in a relevant field or equivalent experience.
- Strong knowledge of procurement and supply chain management principles.
- Experience in strategic sourcing and supplier management, particularly in public sector procurement.
Commitment to Diversity:
WSIB values diversity and strives to create an inclusive environment where all employees can thrive. We are dedicated to accessible employment practices and will provide accommodations as needed throughout the recruitment process.
