Optical Retail Specialist

4 weeks ago

Red Deer, Alberta, Canada FYidoctors Full time

About the Role:

We are seeking a dedicated individual with a flair for fashion and a strong background in retail customer service to enhance our optical retail environment. This position is vital in ensuring our customers receive personalized assistance in selecting the ideal eyewear.

Why Work With Us:

At FYidoctors, we prioritize our employees and provide a comprehensive benefits package designed to support your personal and professional growth. Our commitment to quality service is reflected in our extensive network of optical shops across the country, where we strive to offer an enjoyable and affordable shopping experience.

Your Responsibilities:

  • Guide clients in choosing the most suitable eyewear options that align with their lifestyle, ensuring they receive exceptional value and quality.
  • Educate customers on the latest advancements in corrective eyewear and assist them in selecting frames that meet their aesthetic and functional needs.
  • Interpret optical prescriptions accurately as provided by optometrists.
  • Conduct frame and facial measurements to guarantee the correct fit and positioning of eyewear, along with performing repairs and adjustments for returning clients.
  • Process prescription eyewear requisitions for our manufacturing lab.
  • Maintain and organize the retail display area to enhance the shopping experience.
  • Contribute to achieving store sales objectives.

Your Qualifications:

  • A minimum of one year of experience in an optical setting.
  • A strong passion for customer service, with excellent communication skills to foster positive interactions.
  • A commitment to being an integral part of a high-performing team.
  • Ability to manage multiple tasks in a dynamic environment.
  • Proficient in computer applications, including the Microsoft Office Suite.
  • Previous retail experience is advantageous.

We appreciate your interest in this opportunity and look forward to reviewing your qualifications.

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