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Optical Professional

2 months ago

Red Deer, Alberta, Canada EssilorLuxottica Group Full time
About the Role

We are seeking a highly skilled and experienced Optical Professional to join our team at EssilorLuxottica Group. As a key member of our team, you will play a critical role in delivering exceptional customer service and ensuring that our customers receive the highest level of care and attention.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to all customers, ensuring that their needs are met and exceeded.
  • Optical Acumen: Demonstrate a high level of optical acumen, providing expert advice and guidance to customers on the selection of eyewear.
  • Product Knowledge: Develop and maintain a deep understanding of our products and services, including the latest trends and technologies.
  • Teamwork: Work collaboratively with other team members to achieve sales and customer service goals.
  • Problem-Solving: Anticipate and resolve customer issues in a timely and professional manner.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced retail environment.
Requirements
  • Education: High school graduate or equivalent.
  • Licensure: State licensure as an optician.
  • Experience: Previous experience in optical dispensing or a related field.
  • Skills: Strong customer service skills, knowledge of current store merchandise, and basic math skills.
  • Preferred Qualifications: Previous customer service and retail experience.
About Us

EssilorLuxottica Group is a leading global player in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We are committed to delivering exceptional quality and service to our customers, and we are seeking talented individuals who share our values and passion for excellence.