Transportation Coordinator

3 days ago


Orillia, Ontario, Canada First Student Canada-Transco Full time

About the Role:

We are seeking a highly skilled Dispatcher to join our team at First Student Canada-Transco. As a Dispatcher, you will play a critical role in ensuring the safe and efficient transportation of students and passengers.

Key Responsibilities:

  • Oversee all routes and scheduling of buses to ensure on-time performance
  • Counsel and coach drivers and monitors to ensure high-quality service
  • Handle heavy phone and radio traffic to resolve issues and provide solutions
  • Take all scheduling and driver complaints and report to Operations Supervisor/Contract Manager
  • Serve as primary communication liaison with major contracted customers
  • May handle charter reservations, billing, or driver payroll
  • Provide solutions to drop-off and pick-up problems
  • Handle back-up driver duties or perform miscellaneous clerical duties as needed
  • Complete assignment of special projects
  • Assist with supervision of day-to-day operations

Requirements:

  • 3-5 years of experience in transportation or a related field
  • High school diploma or equivalent
  • Basic knowledge of radio dispatch equipment
  • Excellent communication and customer service skills
  • Ability to deliver under time constraints and deadlines
  • Previous terminal operations, dispatch, or driver experience
  • Computer literate
  • Subject to background check

About First Student Canada-Transco:

We are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day. Our family of brands includes Transco, Total Transportation, Maggies Paratransit, and GVC II. We are committed to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation.

Why Join Our Team?

  • Tremendous Career Advancement Opportunities due to a strong presence across North America
  • Positive and rewarding work environment

Equal Opportunity Employer:

First Student Canada-Transco is an equal opportunity employer and by doing so, we will sustain and promote an inclusive culture that supports future growth for all.



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