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Mobile Device Specialist

2 months ago

Cambridge, Ontario, Canada Evvo Full time
About Evvo

Evvo is a fast-growing clean-tech firm that specializes in integrating circular economy principles for large businesses and governments. Our approach extends device lifespans and offloads mobility-related queries from our clients' IT teams, a practice we call Delegated Mobility Management.

Job Summary

We are seeking a skilled Netsuite support specialist to join our team. The ideal candidate will have experience in supporting employees in all aspects of Evvo's Netsuite system and be knowledgeable about our proprietary technology.

Key Responsibilities
  • Diagnose and troubleshoot mobile devices
  • Prepare shipping orders and perform warehouse-related tasks
  • Enter data and generate reports
  • Respect strict health and safety guidelines and participate in mandatory training
  • Provide recommendations for problem resolution and participate in optimization meetings and exercises
Requirements
  • Excellent technical, problem-solving, and analytic skills
  • Intuitive with technology
  • Ability to work well in a team environment and independently
  • Attention to detail and ability to work efficiently
  • Openness to work on various optimization, digital, and IT projects
  • Eligibility to work in Canada and ability to pass a background check
  • Effective communication skills in English (mandatory) and French (non-mandatory)
About the Role

This role encompasses the complete support of Evvo's employees across all functional areas, ensuring optimal understanding leading to maximizing the effectiveness of our Netsuite system.

What We Offer

Full-time Monday and Friday with possibility of more hours depending on workflow and performance. Possibility of advancement to repair technician based on performance and dedication.