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Branch Operations Manager

2 months ago

Barrie, Ontario, Canada Scotiabank Full time
{"title": "Branch Administrator", "description": "Role Overview

As a cornerstone business within Scotia Wealth Management, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients\u2019 assets.

When you join ScotiaMcLeod, you\u2019ll be empowered to deliver Enriched Thinking, a unique approach that incorporates your client\u2019s thinking, as well as our thinking, to drive results. You\u2019ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client\u2019s life, family and business.

Key Responsibilities
  • Foster and develop a strong and positive team environment, driving employee empowerment, innovation, and a high degree of engagement
  • Effectively manage all administrative areas of branch operations
  • Oversee the hiring, training, scheduling, supervision, and performance management of all support staff in the branch
  • Oversee all transactional banking functions
  • Consistently demonstrate high levels of internal and external client service
  • Adhere to compliance and audit requirements and maintenance of branch profitability
Requirements
  • Experience in the securities industry
  • Experience managing a team
  • Willingness to complete Investment Representative training through CIRO
  • Excellent verbal and written communication skills
  • Exceptional client service skills
  • Meticulous attention to detail and excellent time management skills
What We Offer
  • A collaborative team of innovative thinkers
  • An inclusive working environment that encourages creativity, curiosity and celebrates success
  • Learning and Development – free access to Scotia Academy to upskill and develop your skills
", "lang_code": "en-US"}