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Restaurant Assistant Manager

2 months ago

Oakville, Ontario, Canada Subway Restaurant Full time
Exciting Opportunity at Subway Restaurant

We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at Subway Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Operational Excellence: Implement and maintain high standards of operational efficiency, ensuring seamless customer experiences and maximizing sales potential.
  • Team Leadership: Supervise and motivate a team of 5-10 employees, providing guidance, coaching, and development opportunities to ensure their growth and success.
  • Financial Management: Prepare and manage budgets, balance sheets, and other financial reports to ensure accurate financial tracking and decision-making.
  • Customer Service: Foster a culture of exceptional customer service, addressing customer concerns, and ensuring prompt resolution of issues.
  • Marketing and Sales: Participate in marketing initiatives, develop sales strategies, and drive revenue growth through effective promotions and customer engagement.
  • Inventory Management: Oversee inventory levels, manage stock, and ensure efficient ordering and receiving processes.
  • Health and Safety: Ensure compliance with health and safety regulations, maintaining a clean and safe working environment for employees and customers.
  • Supplier Relationships: Develop and maintain strong relationships with suppliers, negotiating prices and ensuring timely deliveries.
  • Performance Evaluation: Conduct regular performance evaluations, providing constructive feedback and coaching to employees to drive performance improvement.
Requirements:
  • Education: High School Graduation Certificate
  • Experience: 7 months to 1 year in a restaurant management role
  • Skills: MS Excel, Office, Outlook, Windows, Word, Point of Sale system
Work Environment:
  • Fast-paced: Work in a fast-paced environment with pressure to meet sales targets and customer expectations.
  • Attention to Detail: Maintain high standards of accuracy and attention to detail in all aspects of restaurant operations.
  • Physical Demands: Stand for extended periods, walk, and perform repetitive tasks.
Personal Qualities:
  • Accuracy: Demonstrate accuracy and attention to detail in all aspects of work.
  • Client Focus: Prioritize customer satisfaction and ensure exceptional customer service.
  • Dependability: Demonstrate reliability and dependability in meeting deadlines and commitments.
  • Interpersonal Skills: Develop and maintain strong relationships with employees, customers, and suppliers.
  • Oral and Written Communication: Effective communication skills, both written and verbal.
  • Flexibility: Adapt to changing circumstances and priorities in a fast-paced environment.
  • Organization: Maintain a high level of organization and productivity in all aspects of work.
  • Reliability: Demonstrate reliability and dependability in meeting deadlines and commitments.
  • Team Player: Collaborate with colleagues to achieve common goals and objectives.
  • Ability to Multitask: Prioritize tasks and manage multiple responsibilities in a fast-paced environment.
Other Benefits:
  • Free Parking: Enjoy the convenience of free parking at our restaurant location.
Support Programs:
  • Awareness Training: Participate in awareness training programs for disabilities, cultural competency, and other diversity initiatives.
  • Cross-cultural Training: Engage in cross-cultural training programs for newcomers, veterans, and indigenous workers.
  • Training for Veterans and Indigenous Workers: Participate in training programs tailored to the needs of veterans and indigenous workers.
  • Workspace Accommodations: Enjoy accommodations for mature workers, ensuring a comfortable and inclusive work environment.
  • Cultural Competency Training: Engage in cultural competency training programs for visible minorities, promoting diversity and inclusion.