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Section Director

1 month ago


Montreal, Quebec, Canada National Bank Full time

About the Role

We are seeking a highly skilled and experienced Section Director - Investment Operations to join our team at National Bank. As a key member of our Investment Operations department, you will be responsible for leading a team of +/- 15 auxiliary employees and ensuring the smooth running of operations.

Key Responsibilities

  • Mobilize and manage human resources to achieve business plan objectives
  • Ensure workflow meets service productivity and quality objectives
  • Monitor support activities and implement controls to maximize efficiency and quality
  • Conduct or oversee analyses, research, or special projects impacting profitability and efficiency
  • Establish and maintain effective communications with stakeholders
  • Ensure employee development and updating through personalized coaching
  • Implement and monitor development plans

About Our Team

You will be part of a large team of +/- 40 colleagues and report to the Director, Account opening & Documentation management, Investment Operations. Our team is known for its dynamism, collaboration, and commitment to serving clients well.

What We Offer

  • Hybrid in-office and remote work
  • Flexible working time to balance work and personal life
  • Flexible time off at times that matter
  • Competitive compensation
  • Wide range of flexible benefits to promote wellbeing and family wellbeing

Requirements

  • Industry-related bachelor's degree and 4 years of relevant experience OR Master's degree and 2 years of experience OR University certificate and 6 years of relevant experience
  • Experience in people management and coaching
  • Experience in banking and investment is essential
  • Ability to plan and organize work according to volume, resources, and priorities
  • Knowledge of investment products and brokerage accounts is desirable
  • Experience in process and operations optimization is a strong asset

Join Our Team

We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.