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    Ontario, Oregon, Canada https:www.energyjobline.comsitemap Full time

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Director of Operations

2 months ago

Ontario, Oregon, Canada JRoss Recruiters Full time

{"h3": "Key Responsibilities", "ul": [{"li": "Lead the development and implementation of strategies that align with the hotel's business goals, ensuring exceptional guest service and operational excellence."}, {"li": "Oversee the day-to-day operations of the food and beverage and rooms divisions, including restaurants and banquets, ensuring seamless service and guest satisfaction."}, {"li": "Drive a culture of performance through recognition, training, mentoring, and coaching programs to develop confident and skilled hospitality professionals."}, {"li": "Support department managers in managing occupancy, rates, wages, and expenses, while focusing on maximizing financial performance and return on investment."}, {"li": "Ensure hotel operations meet brand standards, target guest needs, and promote team satisfaction, in alignment with the hotel's overall strategy."}, {"li": "Set and exceed guest satisfaction targets, leading the team by example and assisting with daily operations as needed to ensure exceptional guest experiences."}, {"li": "Collaborate with the General Manager and Corporate leadership to develop and execute annual plans that drive revenue, guest satisfaction, and team engagement."}, {"li": "Monitor hotel performance against budget and ensure revenue and expense targets are met or exceeded."}, {"li": "Oversee recruitment, hiring, training, and mentoring of team members, with a focus on career growth and operational excellence."}], "h3": "Requirements", "ul": [{"li": "5+ years of experience in a Director of Operations or senior leadership role within a full-service hotel environment."}, {"li": "University or College diploma in culinary or hospitality management."}, {"li": "Current Food-Safe and Smart Serve Certifications."}, {"li": "Strong leadership, communication, coaching, and problem-solving skills with a hands-on approach to training and team development."}, {"li": "Prior experience in a unionized environment is an asset."}, {"li": "Proficiency in Microsoft Office and Hotel Property Management Systems."}, {"li": "Ability to work nights, weekends, and holidays as needed, including Manager-On-Duty shifts."}, {"li": "Must be legally authorized to work in Canada."}], "h3": "Corporate Culture", "ul": [{"li": "Opportunity to lead a passionate team in delivering exceptional guest experiences."}, {"li": "Be part of a forward-thinking and collaborative hotel environment."}, {"li": "Competitive salary, benefits, and opportunities for career advancement."}]}