Lead, Client Support

2 months ago

Vancouver, British Columbia, Canada CB Canada Full time
About the Role

CB Canada is seeking a highly skilled Lead, Client Support & Grants Specialist to join our expanding team. This role can be fully remote or based in our office, depending on your preference. As the Lead, Client Support & Grants Specialist, you will report directly to the Manager and be responsible for client management, program offerings, grant management workflow, and collaboration across teams.

Key Responsibilities
  • Client Management: Develop and maintain strong relationships with clients, ensuring their needs are met and exceeded.
  • Program Offerings: Have a thorough understanding of our program offerings and be able to communicate their value to clients.
  • Grant Management Workflow: Oversee the grant management process, ensuring timely and accurate submissions.
  • Collaboration: Work closely with various departments to ensure seamless communication and collaboration.
Requirements
  • 3+ years of experience in a similar role.
  • Superior written and verbal communication skills.
  • Self-motivated and able to work independently.
  • Ideal experience in grant or membership management.
  • Previous experience working in an academic environment is an asset.
  • French bilingualism is an asset.
What We Offer

As a Lead, Client Support & Grants Specialist at CB Canada, you will have the opportunity to work for a large national not-for-profit organization that strategically solves challenges by leveraging post-secondary talent. You will be part of a network of academic and government partnerships, working to help businesses and partnerships through research and business skill development. Our organization offers flexibility and work-life balance, making it an ideal place to grow your career.

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