Game Operations Specialist

3 days ago

Vancouver, British Columbia, Canada Electronic Arts Full time

About the Role

We are seeking a skilled Game Creation Operations Engineer to join our team at Electronic Arts. As a key member of our operations team, you will be responsible for providing top-notch support to our user community, monitoring Perforce environments for application and system health, and creating and maintaining multi-server environments.

Responsibilities

  • Provide user community support through our help channels on common Helix Core and Swarm issues
  • Monitor Perforce environments for application and system health and performance
  • Create and maintain Perforce multi-server environments
  • Identify repetitive operational tasks for process improvement and automation
  • Actively participate and contribute within a scrum or kanban agile team
  • Collaborate with the wider product team to deliver our IT strategy and shared goals
  • Stay up-to-date with studio and game creation needs and adapt as needed

Qualifications

  • 1+ year experience of providing application support with Helix Core applications (p4d, p4v, p4p)
  • 1+ year experience of providing system support for Linux operating systems
  • Experience of troubleshooting and providing resolution to difficult, unfamiliar issues
  • Experience of participating in Scrum and/or Kanban Agile ceremonies

Preferred Skills

  • Experience with creating and/or supporting in-house tools with languages such as PowerShell, Python,.Net Core (C#), BASH, Perl
  • Experience with enterprise monitoring and analysis, such as datadog, grafana, prometheus, splunk, or similar
  • Understanding of Infrastructure as Code (IaC) best practices
  • Professional certifications, such as Azure, AWS, GCP, VMWare, Linux, CompTIA, Agile Scrum
  • Familiar with product/service delivery methodologies

About Electronic Arts

We are a global leader in interactive entertainment, developing and delivering games, content, and online services across platforms. Our broad portfolio of brands spans the most popular genres, and we exist to inspire the world to play. We create extraordinary new game experiences for our millions of players everywhere by bringing together experienced people that combine creativity, innovation, and passion. We immerse our employees into an inclusive culture and provide opportunities for learning and leading that allow our employees to do the most impactful and rewarding work of their careers.

Our Culture

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Equal Opportunity Employer

We are an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

  • Game Operations Specialist

    1 week ago

    Vancouver, British Columbia, Canada Electronic Arts Full time

    About the RoleWe are seeking a highly skilled Game Operations Specialist to join our team at Electronic Arts. As a key member of our IT department, you will be responsible for providing top-notch support to our user community, ensuring the health and performance of our Perforce environments, and collaborating with our product team to deliver our IT...

  • Game Operations Specialist

    1 week ago

    Vancouver, British Columbia, Canada Electronic Arts Full time

    About the RoleWe are seeking a highly skilled Game Operations Specialist to join our team at Electronic Arts. As a key member of our IT department, you will be responsible for providing top-notch support to our user community, ensuring the health and performance of our Perforce environments, and collaborating with our product team to deliver our IT...

  • Game Operations Specialist

    1 week ago

    Vancouver, British Columbia, Canada Electronic Arts Full time

    About the RoleWe are seeking a highly skilled Game Operations Specialist to join our team at Electronic Arts. As a key member of our IT department, you will be responsible for providing top-notch support to our user community, ensuring the health and performance of our Perforce environments, and collaborating with our product team to deliver our IT...

  • Game Operations Specialist

    1 week ago

    Vancouver, British Columbia, Canada Electronic Arts Full time

    About the RoleWe are seeking a highly skilled Game Operations Specialist to join our team at Electronic Arts. As a key member of our IT department, you will be responsible for providing top-notch support to our user community, ensuring the health and performance of our Perforce environments, and collaborating with our product team to deliver our IT...

  • Game Infrastructure Specialist

    10 hours ago

    Vancouver, British Columbia, Canada Code Wizards Full time

    Game Operations EngineerAs a key member of our global operations team at Code Wizards, you will play a critical role in ensuring the smooth operation of our clients' games.We're looking for a seasoned professional with a passion for the games industry and a knack for technical problem-solving.Your expertise in DevOps and cloud infrastructure will be...

  • Game Infrastructure Specialist

    13 hours ago

    Vancouver, British Columbia, Canada Code Wizards Full time

    Game Operations EngineerAs a key member of our global operations team at Code Wizards, you will play a critical role in ensuring the smooth operation of our clients' games.We're looking for a seasoned professional with a passion for the games industry and a knack for technical problem-solving.Your expertise in DevOps and cloud infrastructure will be...

  • Game Operations Manager

    3 days ago

    Vancouver, British Columbia, Canada Cineplex Full time

    {"title": "Amusement Technician Manager", "description": "Job Summary:Cineplex is seeking an experienced Amusement Technician Manager to join our team at The Rec Room Granville. As a key member of our operations team, you will be responsible for ensuring the highest level of gaming experience for our guests.Key Responsibilities:Lead a team of amusement...

  • Game Operations Manager

    3 days ago

    Vancouver, British Columbia, Canada Cineplex Full time

    {"title": "Amusement Technician Manager", "description": "Job Summary:Cineplex is seeking an experienced Amusement Technician Manager to join our team at The Rec Room Granville. As a key member of our operations team, you will be responsible for ensuring the highest level of gaming experience for our guests.Key Responsibilities:Lead a team of amusement...

  • Senior Game Operations Engineer

    5 days ago

    Vancouver, British Columbia, Canada Code Wizards Full time

    About the RoleWe are seeking a highly skilled Senior Game Operations Engineer to join our team at Code Wizards. As a key member of our global operations team, you will play a critical role in ensuring the smooth operation of our clients' online games.Key ResponsibilitiesCollaborate with game studios to design and implement scalable infrastructure solutions...

  • Senior Game Operations Engineer

    4 days ago

    Vancouver, British Columbia, Canada Code Wizards Full time

    About the RoleWe are seeking a highly skilled Senior Game Operations Engineer to join our team at Code Wizards. As a key member of our global operations team, you will play a critical role in ensuring the smooth operation of our clients' online games.Key ResponsibilitiesCollaborate with game studios to design and implement scalable infrastructure solutions...

  • Game Operations Manager

    1 week ago

    Vancouver, British Columbia, Canada Cineplex Full time

    Job Summary:The Amusement Technician Manager is a key member of our team at Cineplex, responsible for ensuring an exceptional gaming experience for our guests. As a leader in the gaming industry, we are seeking a highly skilled and experienced individual to join our team as an Amusement Technician Manager.Key Responsibilities:Assist in the repair and...

  • Game Operations Manager

    1 week ago

    Vancouver, British Columbia, Canada Cineplex Full time

    Job Summary:The Amusement Technician Manager is a key member of our team at Cineplex, responsible for ensuring an exceptional gaming experience for our guests. As a leader in the gaming industry, we are seeking a highly skilled and experienced individual to join our team as an Amusement Technician Manager.Key Responsibilities:Assist in the repair and...

  • Senior Game Operations Engineer

    4 days ago

    Vancouver, British Columbia, Canada Code Wizards Full time

    Job SummaryCode Wizards is seeking a highly skilled Senior Game Operations Engineer to join our Canadian team. As a key member of our global operations team, you will be responsible for ensuring the smooth operation of multiplayer games and providing technical expertise to game studios.Key Responsibilities:Collaborate with game studios to design and...

  • Senior Game Operations Engineer

    4 days ago

    Vancouver, British Columbia, Canada Code Wizards Full time

    Job SummaryCode Wizards is seeking a highly skilled Senior Game Operations Engineer to join our Canadian team. As a key member of our global operations team, you will be responsible for ensuring the smooth operation of multiplayer games and providing technical expertise to game studios.Key Responsibilities:Collaborate with game studios to design and...

  • **Vendor Management Specialist**, **Video Games**, **Canada**

    1 week ago

    Vancouver, British Columbia, Canada Amazon Full time

    About the RoleWe are seeking a highly skilled Vendor Management Specialist to join our Video Games team at Amazon. As a key member of our team, you will be responsible for managing strategic and established brands to drive profitability and topline performance for our category.Key ResponsibilitiesDevelop and maintain strong relationships with vendors to...

  • **Vendor Management Specialist**, **Video Games**, **Canada**

    1 week ago

    Vancouver, British Columbia, Canada Amazon Full time

    About the RoleWe are seeking a highly skilled Vendor Management Specialist to join our Video Games team at Amazon. As a key member of our team, you will be responsible for managing strategic and established brands to drive profitability and topline performance for our category.Key ResponsibilitiesDevelop and maintain strong relationships with vendors to...

  • Game Development Specialist

    6 days ago

    Vancouver, British Columbia, Canada Electronic Arts Inc Full time

    About the RoleAs a Game Designer II at EA SPORTS, you will be part of a dynamic team responsible for creating engaging and authentic gaming experiences for the EA SPORTS UFC franchise.Key ResponsibilitiesDesign and develop game content, including gameplay mechanics, levels, and user interfaces.Collaborate with cross-functional teams to ensure a cohesive and...

  • Game Development Specialist

    7 days ago

    Vancouver, British Columbia, Canada Electronic Arts Inc Full time

    About the RoleAs a Game Designer II at EA SPORTS, you will be part of a dynamic team responsible for creating engaging and authentic gaming experiences for the EA SPORTS UFC franchise.Key ResponsibilitiesDesign and develop game content, including gameplay mechanics, levels, and user interfaces.Collaborate with cross-functional teams to ensure a cohesive and...

  • Gaming Equipment Specialist

    1 week ago

    Vancouver, British Columbia, Canada Cineplex Full time

    Job Summary:The Amusement Technician Manager is a key member of our team at Cineplex, responsible for ensuring an exceptional gaming experience for our guests. As a leader in the gaming industry, we are seeking a highly skilled and experienced individual to join our team as an Amusement Technician Manager.Key Responsibilities:Assist in the repair and...

  • Gaming Equipment Specialist

    1 week ago

    Vancouver, British Columbia, Canada Cineplex Full time

    Job Summary:The Amusement Technician Manager is a key member of our team at Cineplex, responsible for ensuring an exceptional gaming experience for our guests. As a leader in the gaming industry, we are seeking a highly skilled and experienced individual to join our team as an Amusement Technician Manager.Key Responsibilities:Assist in the repair and...