Shift Manager

5 days ago

Victoria, British Columbia, Canada McDonald's Restaurants Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's Restaurants. As a Shift Manager, you will be responsible for leading a team of food service counter attendants and food preparers to ensure seamless operations during your shift.

Key Responsibilities
  • Leadership and Team Management: Supervise and co-ordinate activities of staff, train staff in job duties, sanitation and safety procedures, and ensure that food and service meet quality control standards.
  • Customer Service: Address customers' complaints or concerns and maintain a high level of customer satisfaction.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, maintain records of stock, repairs, sales and wastage, and prepare and submit reports.
  • Work Schedules: Establish work schedules, supervise and check assembly of trays, and ensure that all tasks are completed efficiently.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English.
  • Work Environment: Fast-paced environment, standing for extended periods, and working under pressure.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Support for Employees: Support for employees with disabilities, newcomers and refugees, youth, veterans, and Indigenous people.

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