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Retail Sales Manager

2 months ago

Baie Verte, Newfoundland and Labrador, Canada Home Hardware Full time
Job Title: Retail Sales Manager

We are seeking a highly skilled and experienced Retail Sales Manager to join our team at Home Hardware. As a key member of our sales team, you will be responsible for leading daily operations, evaluating performance, and planning for future growth.

Key Responsibilities:
  • Direct and control daily sales operations to ensure maximum efficiency and productivity.
  • Evaluate sales performance and make data-driven decisions to drive growth.
  • Plan and organize sales strategies to meet customer needs and exceed sales targets.
  • Manage a team of sales staff, providing guidance, support, and coaching to ensure excellent customer service.
  • Study market trends and consumer behavior to inform sales strategies and drive business growth.
  • Determine merchandise and services to be sold, ensuring alignment with customer needs and market demand.
  • Implement pricing and credit policies to optimize sales and revenue.
  • Locate and procure merchandise for resale, ensuring high-quality products and competitive pricing.
  • Develop and implement marketing strategies to drive sales and customer engagement.
  • Plan and manage budgets, monitoring revenues and expenses to ensure financial sustainability.
  • Determine staffing requirements and recruit, hire, and supervise sales staff to ensure excellent customer service.
  • Resolve customer complaints and issues in a timely and professional manner.
Requirements:
  • 2 years of experience in sales management or a related field.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Ability to work in a fast-paced environment with tight deadlines and high pressure.
  • Adaptability, creativity, and a positive attitude, with a strong focus on customer satisfaction.
Work Environment:
  • Fast-paced sales environment with tight deadlines and high pressure.
  • Ability to work in a team environment, with a focus on collaboration and communication.
  • Opportunity to work with a variety of products and services, with a focus on customer satisfaction.
Language:
  • English is the primary language of communication.
Work Schedule:
  • 30-40 hours per week, with flexibility to work varying shifts and weekends.