Retail Sales Manager

1 month ago


Baie Verte, Newfoundland and Labrador, Canada Home Hardware Full time
Retail Sales Manager Job Description

We are seeking a highly motivated and experienced Retail Sales Manager to join our team at Home Hardware. As a key member of our sales team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of sales professionals.

Key Responsibilities:
  • Drive Sales Growth: Develop and implement sales strategies to increase sales revenue and achieve business objectives.
  • Lead Sales Team: Manage and motivate a team of sales professionals to achieve sales targets and provide excellent customer service.
  • Customer Satisfaction: Ensure that customers receive exceptional service and support, resulting in high levels of customer satisfaction.
  • Operations Management: Oversee daily store operations, including inventory management, visual merchandising, and store maintenance.
  • Market Research: Conduct market research to stay up-to-date on industry trends and competitor activity, and use this information to inform sales strategies.
  • Staffing and Training: Recruit, train, and develop sales staff to ensure they have the skills and knowledge needed to succeed in their roles.
  • Performance Management: Conduct regular performance reviews and provide feedback to sales staff to help them improve their performance.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a sales or retail management role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong analytical and problem-solving skills.
Work Environment:

This is a permanent full-time position, working 30 to 40 hours per week. The work environment is fast-paced and dynamic, with a focus on providing excellent customer service and driving sales growth.

Language:

The primary language of work is English.


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