Guest Services Representative
3 weeks ago
Join Our Team as a Full-time Guest Services Representative
At CB Canada, we are looking for dedicated individuals to enhance our Front Office team. As a Guest Services Representative, your primary role will be to deliver exceptional and friendly service to our patrons. You will report directly to the Front Office Manager and will adhere to established guidelines to guarantee guest satisfaction.
Key Responsibilities:
- Facilitating check-in and check-out processes
- Responding to guest inquiries and requests
- Ensuring the security and privacy of guest accommodations
- Documenting special requests and preferences
- Upholding cleanliness and organization
- Addressing guest needs promptly
- Managing the business center operations
- Performing additional tasks as required
Qualifications:
- At least 1 year of experience in the hospitality industry
- Proficient in basic computer operations
- Familiarity with reservation systems
- Experience in cash handling
- Strong communication abilities
Flexibility is essential as applicants should be prepared to work evenings, weekends, and overnight shifts.
We are dedicated to fostering a diverse and inclusive workplace. We encourage all qualified candidates to consider joining our team. We appreciate the interest of all applicants and will reach out to those who meet our criteria to advance in the hiring process.
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