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Molecular Testing Associate
2 months ago
Canadian Blood Services is seeking a highly skilled Testing Support Associate, Molecular Testing to join our dynamic team.
In this role, you will provide process support and subject matter expertise to the human leukocyte antigen (HLA)/Molecular Testing laboratories. You will also establish, implement, monitor, and evaluate key performance indicators (KPIs) and ensure excellent customer service to internal and external customers.
Key Responsibilities- Develop, prepare, and review Work Instructions (WIs), forms, and training materials to ensure regulatory requirements, consistency, and standardization are maintained.
- Participate in the development and implementation of training material and educational sessions to ensure standardized training needs are identified and met.
- Liaise with other Canadian Blood Services departments to provide input on project proposals, plans, business cases, and decision documents.
- Provide technical support to the HLA/Molecular Testing laboratories to facilitate problem-solving and issue resolution.
- Evaluate and select test kits, reagents, equipment, and software by developing user requirements, specifications, and decision matrices.
- Monitor quality control programs and test performance through monthly reports and recommend corrective action measures.
- Post-secondary education in a relevant discipline from a recognized academic institution.
- Provincial Medical Laboratory Technologist License is required.
- Minimum 3 years' experience working in a HLA/Molecular Testing laboratory is preferred.
- Advanced verbal and written communication skills in English.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Advanced problem-solving, analytical, planning, and time management skills.
- 4 weeks of vacation time.
- Annual performance award up to 6%.
- Comprehensive group health, dental, and vision benefits for you and your family.
- Defined benefit pension plan.
- Employee discounts, wellness program, and professional resources.
- This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/days of the week.
- Shift/hours - Monday to Friday, regular business hours.
- Travel requirements - occasional overnight travel required.
- Physical requirements - ability to lift weight up to 10 kg (22 lbs.).
Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada's population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
