Associate Branch Leader

1 month ago

Montreal, Quebec, Canada Royal Bank of Canada> Full time

Position Overview

Role Summary

What is the opportunity?

As a Deputy Branch Manager, you will inspire and guide a high-achieving team of Advisors in a vibrant, fast-paced, and fulfilling environment, while setting and accomplishing team sales targets. You will mentor your team to enhance their skills and capabilities to optimize sales and referral opportunities, facilitate digital education and usage, and advocate for effective problem resolution at the first point of contact. By sharing common goals, purpose, vision, and values with RBC partners, you will cultivate relationships and foster collaboration across all roles. Additionally, you will support the continuous development of your team through consistent sales practices to ensure a high level of employee capability and engagement.

Key Responsibilities

  • Foster high employee engagement through talent management, development, and career planning
  • Achieve results through robust sales management routines and coaching expertise
  • Collaborate with your manager to ensure operational efficiency of the branch and enhance team performance
  • Inspire, orchestrate, and lead superior retailing excellence to provide an exceptional client experience
  • Guide your team on client advice and education, problem resolution and prevention at the first point of contact, and promote digital enablement and multichannel usage
  • Leverage partnerships to build both internal and external working relationships to support business objectives
  • Address local community needs through effective recruitment and management practices

What do you need to succeed?

Essential Qualifications

  • Minimum of 2 years' experience in a leadership/coaching role within the financial sector
  • Proven track record in business growth, as well as building community and client relationships
  • At least 2 years of licensed mutual fund sales experience within the last 3 years
  • Mutual Funds accreditation (IFIC or CSC)
  • Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start date
  • Bilingualism (English and French) required, as you will regularly serve clients with English and French-speaking needs.

Preferred Qualifications

  • Experience in both business and personal banking
  • Strong understanding of sales management routines and ability to lead the team to action
  • Post-secondary diploma/degree, ideally in commerce, business administration, or related experience
  • Entrepreneurial mindset, with the ability to seek out and develop new business opportunities

Key Skills

Advice Based Solutions, Building Talent, Client Discovery, Critical Thinking, Data Analysis, Digital Literacy, Inspiring, Long Term Planning

Additional Information

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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