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Customer Experience Associate

2 months ago

Montreal, Quebec, Canada Scotiabank Full time
About the Role

We are seeking a Customer Experience Associate to join our team at Scotiabank. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional customer service and helping our customers achieve their financial goals.

Key Responsibilities
  • Proactively identify and address customer needs, providing personalized solutions and support
  • Process transactions and manage customer accounts with accuracy and efficiency
  • Contribute to branch targets by identifying and fulfilling sales opportunities
  • Stay up-to-date on banking products and services, providing expert advice to customers
What We Offer
  • A dynamic and supportive work environment with opportunities for growth and development
  • A competitive compensation and benefits package
  • Internal training and development programs to enhance your skills and knowledge
  • A chance to make a meaningful impact in our customers' lives and contribute to the success of Scotiabank

At Scotiabank, we value diversity and inclusion, and are committed to creating an inclusive and accessible environment for all employees. If you require accommodation during the recruitment and selection process, please let us know.