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Patient Care Coordinator
2 months ago
Job Summary
Vancouver Coastal Health is seeking a highly skilled and experienced Patient Care Coordinator to join our team at Lions Gate Hospital in North Vancouver, BC.
Key Responsibilities
- Coordinate patient care activities in a defined area of clinical expertise and provide leadership, supervision, and guidance to designated staff.
- Facilitate efficient patient flow and patient access within and between units/programs/clinics.
- Ensure a high standard of patient care by acting as a clinical resource for staff, supporting staff training and development, and providing leadership and support to the interdisciplinary team.
- Assist the Manager with performing administrative duties and coordinates staffing, scheduling, and clinical research activities, ensuring optimal use of patient care resources.
- Consult and collaborate with interdisciplinary team members, the leadership team, and other healthcare professionals/providers to achieve excellence in patient and family-centered care and enhancement in the quality of life.
Qualifications
Education & Experience
- Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).
- Completion of post-basic specialty nursing certificate/program if applicable.
- Three (3) years' recent, related experience in the designated clinical area.
- One (1) year's related administrative/supervisory experience, or an equivalent combination of education, training, and experience.
- Valid BC Driver's License and access to personal vehicle for local area travel may be required.
Knowledge, Skills & Abilities
- Knowledge of evidence-informed nursing practice related to designated clinical area.
- Knowledge of other healthcare disciplines and their role in patient care.
- Demonstrated ability to provide leadership, supervision, work direction, and consultation.
- Demonstrated ability to plan, organize, and prioritize work.
- Demonstrated ability to work collaboratively as a member of an interdisciplinary team.
- Demonstrated ability to communicate (orally and in writing) and deal effectively with clients and their families, coworkers, physicians, other healthcare staff, and staff of external agencies.
- Demonstrated ability to set priorities, problem-solve, adjust to unexpected events, and deal with conflict.
- Demonstrated ability to lead change and support staff through transition.
- Knowledge of basic research, research ethics, research question, hypothesis, and qualitative and quantitative data analyses methods.
- Demonstrated ability to develop and deliver educational materials for staff/patients/clients and families based on education theories, principles, and best practices.
- Demonstrated ability to promote a supportive and creative learning environment.
- Demonstrated skill in clinical techniques and the use of applicable equipment and supplies.
- Demonstrated skill in CPR techniques.
- Demonstrated computer literacy to operate a computerized client care information system as well as applicable word processing, spreadsheet, and database software applications.
- Ability to operate related equipment.
- Demonstrated physical ability to perform the duties of the position.
Why Join Vancouver Coastal Health?
Vancouver Coastal Health is a world-class innovator in medical care, research, and teaching, delivering service to more than one million BC residents. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve, and our culture of teamwork that makes VCH a great place to work.
Benefits
- Comprehensive health benefits package, including MSP, extended health, and dental, and municipal pension plan.
- Grow your career with employer-paid training and leadership development opportunities.
- Wellness supports, including counseling, critical incident, and innovative wellness services are available to employees and their immediate families.
- Award-winning recognition programs to honor staff, medical staff, and volunteers.
- Access to exclusive discount offers and deals for VCH staff.
Equity, Diversity, and Inclusion
Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.
