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Field Service Specialist
2 months ago
We are seeking a highly skilled Field Service Specialist to join our team at ANDRITZ. As a key member of our service team, you will be responsible for the installation, startup, and maintenance of our supplied equipment for dewatering solutions.
Key Responsibilities- Perform mechanical and electrical checkout of ANDRITZ supplied equipment to ensure optimal performance.
- Plan and book service calls within Canada to meet customer needs.
- Supervise bargaining unit employees when they are used to assist with field service.
- Provide technical assistance to customers on the operation and maintenance of their ANDRITZ equipment.
- Verify proper installation of ANDRITZ supplied equipment to ensure compliance with industry standards.
- Service ANDRITZ equipment to ensure optimal performance and minimize downtime.
- Write detailed reports in English outlining situations occurring at the job site.
- Optimize process performance prior to performance testing.
- Demonstrate performance based on customer specifications.
- Maintain a good understanding of electrical and pneumatic controls and problem resolution at site when required.
- Modify equipment PLC programming at site to meet customer requirements.
- Promote and further ANDRITZ's goals through the development of good customer relationships and recognized professionalism while at site.
- Maintain current knowledge of new ANDRITZ technology, both process and startup requirements.
- Stay current on all OH&S training and wear appropriate Personal Protection Equipment (PPE) as required for each specific job site.
- Good mechanical aptitude and journeyman millwright experience preferred.
- Process knowledge of different ANDRITZ manufactured equipment.
- Experience in reading basic engineering drawings.
- Computer skills in Microsoft (Windows, Word, Excel).
- Electrical instrumentation and working knowledge of PLC programming with Allen Bradley, Siemens, Modicon, and GE is an asset.
- Class 5 driver's license and acceptable driver's abstract.
- Legally entitled to work in Canada on a full-time basis.
- The physical demands of this position require the ability to walk, sit, or stand for long periods of time.
- Must be physically able to lift a minimum of 75 pounds and have the dexterity to bend and stoop for long periods of time.
- Must be able to climb ladders and maintain balance on catwalks and platforms.
- Make visual inspections with precise hand and finger movements, with reasoning and problem-solving ability.
- Interfaces with clients, service manager, service center manager, service center shop supervisor, engineering, and ANDRITZ representatives.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.