Global Business Outcomes Partner

1 week ago

Calgary, Alberta, Canada SAP Full time

About the Role

As a trusted advisor to our customers, you will serve as a key partner in unlocking the full potential of SAP's business capabilities and benefits. Your expertise will drive the end-to-end customer journey, from discovery to realization, with a focus on adoption and consumption. You will work closely with internal account teams and partners to deliver the intelligent enterprise.

Key Responsibilities

  • Coordinate the SAP value proposition across the account team, including mapping business cases to solution capabilities, prioritizing customer requirements, and creating implementation strategies with partners.
  • Orchestrate business outcome-based roadmaps with both short and long-term focus.
  • Facilitate creation of a success plan and an adoption plan.
  • Facilitate delivery of 1st value and mitigate adoption risk.
  • Provide support for Operational Readiness.
  • Drive full value of customer goals and provide recommendations for value case updates and continued adoption and consumption based on usage metrics.
  • Function as the ERP focal point during customer transformation.
  • Advise and align with our customers to Industry best practices.

Experience & Educational Requirements

We are seeking an experienced professional with a strong understanding of business architecture, including Solution Management, Sales, Presales, Adoption/Consumption, Consulting, Operational or Business Development roles. You should have experience advising complex, global transformations and driving customer outcomes, renewals, and expansions. Additionally, you should have knowledge of SAP's offerings, business/financial case analysis and creation, and business and IT alignment in large businesses.

About SAP

SAP is a global leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. Our purpose-driven and future-focused approach enables us to help our customers work together more efficiently and use business insight more effectively. With a highly collaborative team ethic and commitment to personal development, we empower our employees to bring out their best.

Our Culture

We believe in unleashing all talent and creating a better and more equitable world. Our culture of inclusion, focus on health and wellness, and flexible working models help ensure that everyone feels included and can run at their best. We are proud to be an equal opportunity workplace and are committed to the values of Equal Employment Opportunity.

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