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Front Desk Receptionist

2 months ago

Richmond Hill, Ontario, Canada Sunrise Senior Living Full time
Concierge Role at Sunrise Senior Living

At Sunrise Senior Living, we are passionate about providing exceptional care and services to our residents. As a Concierge, you will play a vital role in delivering a warm and welcoming experience to our guests and residents.

Responsibilities:
  • Provide Exceptional Hospitality: Greet potential residents, families, and visitors, and provide them with a warm and welcoming experience.
  • Manage Communications: Manage both external and internal calls, take and communicate messages, and provide community information to inquiries in support of marketing and sales efforts.
  • Monitor Community Areas: Monitor the Bistro area for refreshments, music, and cleanliness, and ensure that all community areas are well-maintained.
  • General Administrative Duties: Perform general administrative duties, including data entry, filing, and other tasks as assigned.
Qualifications:
  • High School Diploma or GED: A high school diploma or equivalent is required.
  • Customer Service Experience: Proven experience in a customer service role, with excellent customer service, organizational, and communication skills.
  • Problem-Solving Skills: Good judgment, problem-solving, and decision-making skills, as well as the ability to maintain confidentiality and handle sensitive information.
  • Computer Skills: Proficiency in computer skills, including Microsoft Outlook, Word, and Excel, and the ability to learn new applications.

At Sunrise Senior Living, we offer a competitive compensation package, opportunities for professional growth and development, and a supportive work environment. If you are passionate about delivering exceptional care and services to seniors, we encourage you to apply for this exciting opportunity.