Health Record Services Supervisor

1 week ago

Kamloops, British Columbia, Canada Interior Health Authority Full time
About the Job

In accordance with established vision and values of the organization, reporting to the Professional Practice Leader (PPL), this position is responsible for the direction, supervision, coordination, evaluation, planning and monitoring of the Health Information Processing section ('the section') in accordance with Interior Health HIMS goals and directions.

Key Responsibilities
  • Oversee the day-to-day operations and coordination of the section to ensure high efficiency and quality results within allocated resources by performing duties such as:
    • Supervising and providing related training/orientation to staff and students of the section;
    • Developing, monitoring and implementing policies and procedures for the section;
    • Scheduling and coordinating work assignments;
    • Determining related training and orientation requirements;
    • Preparing/administering performance evaluations for section staff;
    • Interviewing and making recommendations to Professional Practice Leader for recruitment of staff.
  • Monitor staffing levels and workload patterns and ensure adequate staffing levels are maintained in the section by preparing staff work schedules and rotations; approving vacation requests in accordance with collective agreements and departmental policies and procedures. Mentor staff and provide input into departmental and health service area succession planning.
  • Act as a technical/clinical resource to staff in the section by responding to queries, recommending/implementing best practices. Ensure that policies and procedures are followed and that established clinical standards are maintained.
  • Provide budgetary input to the Professional Practice Leader; monitor and report on operating expenditures and demonstrate fiscal accountability as it relates to the section; make recommendations to the PPL related to capital equipment and service delivery; and investigate and justify variances as directed.
  • Ensure routine and formalized maintenance programs are carried out on all departmental equipment. Maintain and control an inventory of equipment and supplies.
  • Participate in safety programs at the site by following safety procedures and promoting safe work practices, reporting unsafe work practices and using safety equipment according to established policy and procedure.
  • Provide direction for optimizing services for the section and ensure that the services comply with current legislation, professional standards and organizational policies.
  • Provide recommendations, advice and council to clinical and medical leaders regarding section services.
  • Compile required organizational information including statistics and reports as directed.
  • Develop and foster effective relationships with colleagues and peers within Interior Health, and external agencies (including professional and licensing bodies) that positively influence professional practice.
  • Provide input to the Professional Practice Leader on matters such as: departmental planning, monitoring and decision making to ensure an effective service is provided; coordinating appropriate departmental staffing levels; special projects (including but not limited to: redesign and standardization; development of performance measures, benchmarks and quality indicators, protocols and guidelines); developing, implementing and maintaining the Quality Management/Assurance programs; and preparing position descriptions for all staff classifications in the department.
  • In consultation with the key stakeholders, this position will lead the strategic and tactical planning for the section by developing goals, objectives, standards, policies and procedures.
  • Maintain awareness of new approaches to care and service delivery in field of practice. Advocate changes in practice that have the potential to benefit patient care and service delivery.
  • Represent Section/Department on internal and external committees or projects as required.
  • Perform technical duties as required.
  • Perform other related duties as assigned.

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