Operations Excellence Leader
1 week ago
We are seeking a highly skilled Senior Revenue Operations Manager to join our team at Rewind Software. As a key member of our Revenue team, you will play a critical role in driving revenue growth and operational efficiency.
Key Responsibilities- Sales Process Optimization: Establish and maintain sales processes and workflows to ensure efficiency and effectiveness in lead management, pipeline progression, and deal closure.
- Data Analysis and Insights: Analyze customer support data and processes to identify trends, areas for improvement, and opportunities to enhance service quality.
- Partner Relationship Management: Establish and manage processes for partner relationships, including partner referrals and performance tracking.
- Reporting and Dashboard Development: Develop dashboards and reports to provide stakeholders with clear visibility into sales performance, customer support metrics, partner contributions, and overall revenue trends.
- Revenue Data Analysis: Collect, clean, and analyze revenue data to derive actionable insights.
- Process Monitoring and Reporting: Monitor and report on key processes and KPIs, leveraging this data to produce decks and reporting used for key internal meetings.
- Technology Stack Management: Manage a robust technology stack, including Salesforce CRM, SalesLoft, Sweep, Gong, ZoomInfo, Zendesk, Ada, PartnerStack, and more.
- Revenue Operations Trends and Best Practices: Remain educated on revenue operations trends and best practices, inclusive of implementing AI to optimize personal, team, and company efficiency.
- System Integration and Data Flow: Ensure all systems are integrated and functioning properly to support seamless data flow and accurate reporting.
- Knowledge Sharing and Onboarding: Document procedures, guidelines, and best practices to facilitate knowledge sharing and onboarding of new team members.
- Team Leadership and Mentorship: Lead and mentor a Salesforce Administrator to ensure effective CRM management and support, while overseeing and guiding a Junior Data Entry Assistant.
- 4+ years of experience in data, finance, or revenue/sales operations roles.
- 2+ years of experience leading a team or owning a revenue/sales operations function.
- Experience in the SaaS industry and knowledge of subscription-based revenue models.
- Advanced proficiency in data analysis tools and techniques, including Excel, SQL, and BI tools.
- Experience with Salesforce CRM and other sales, customer support, and partnership-specific technologies.
- Strong interest in AI and its applications in optimizing operations.
- Excellent analytical and problem-solving skills, with the ability to synthesize complex data into actionable insights.
- Strong leadership and project management capabilities to lead initiatives and drive process improvements.
- Effective communication and presentation skills to convey complex information to various stakeholders.
- Collaborative and team-oriented approach, with the ability to work cross-functionally and influence decision-making.
- Strong business acumen and strategic thinking, with a focus on driving revenue growth and business success.
-
Operational Excellence Leader
1 day ago
Toronto, Ontario, Canada Fidelity Investments Full timeAbout the RoleFidelity Investments is seeking a seasoned leader to drive process and service excellence within our Finance & Corporate Services department. As an Operational Excellence Leader, you will oversee the development of a new program and team that will leverage six sigma, client centric service design, process control, and other process excellence...
-
Operational Excellence Leader
24 hours ago
Toronto, Ontario, Canada Fidelity Investments Full timeAbout the RoleFidelity Investments is seeking a seasoned leader to drive process and service excellence within our Finance & Corporate Services department. As an Operational Excellence Leader, you will oversee the development of a new program and team that will leverage six sigma, client centric service design, process control, and other process excellence...
-
Operations Excellence Leader
1 week ago
Toronto, Ontario, Canada LION Full timeJob Summary:As a key member of the LION team, the Production Manager will be responsible for overseeing the functional operations of the Production departments. This includes ensuring production schedules are met within budget, developing and maintaining the organization of the Production departments, and contributing to the overall plant strategy.Key...
-
Operations Excellence Leader
1 week ago
Toronto, Ontario, Canada LION Full timeJob Summary:As a key member of the LION team, the Production Manager will be responsible for overseeing the functional operations of the Production departments. This includes ensuring production schedules are met within budget, developing and maintaining the organization of the Production departments, and contributing to the overall plant strategy.Key...
-
Chief Operating Officer
1 week ago
Toronto, Ontario, Canada AgriHolland Full timeJob SummaryWe are seeking a highly experienced and ambitious Chief Operating Officer to lead our operations team and drive business growth. As a key member of our executive team, you will be responsible for realizing operational excellence and contributing to our business strategy.Key ResponsibilitiesLead initiatives to boost efficiency, minimize operational...
-
Chief Operating Officer
1 week ago
Toronto, Ontario, Canada AgriHolland Full timeJob SummaryWe are seeking a highly experienced and ambitious Chief Operating Officer to lead our operations team and drive business growth. As a key member of our executive team, you will be responsible for realizing operational excellence and contributing to our business strategy.Key ResponsibilitiesLead initiatives to boost efficiency, minimize operational...
-
Production Excellence Leader
4 weeks ago
Toronto, Ontario, Canada Meridia Recruitment Solutions Full timePosition: Operations LeaderLocation: Toronto, OntarioMeridia Recruitment Solutions is collaborating with a leading manufacturer of premium paper products, known for both its established national brands and private-label offerings.The Operations Leader plays a crucial role in guiding and inspiring the operations team to achieve excellence in vital areas such...
-
Operational Excellence Director
1 week ago
Toronto, Ontario, Canada Fidelity Investments Full timeAbout Fidelity InvestmentsFidelity Investments is a leading financial services company that has been helping Canadian investors build better financial futures for over 35 years. We offer a range of trusted investment portfolios and services, and we're constantly seeking to find new and better ways to help our clients.Our Company CultureWe're a diverse and...
-
Operational Excellence Director
1 week ago
Toronto, Ontario, Canada Fidelity Investments Full timeAbout Fidelity InvestmentsFidelity Investments is a leading financial services company that has been helping Canadian investors build better financial futures for over 35 years. We offer a range of trusted investment portfolios and services, and we're constantly seeking to find new and better ways to help our clients.Our Company CultureWe're a diverse and...
-
Operational Excellence Director
4 days ago
Toronto, Ontario, Canada Fidelity Investments Full timeAbout Fidelity InvestmentsFidelity Investments is a leading financial services company that has been helping Canadian investors build better financial futures for over 35 years. We offer a range of trusted investment portfolios and services, and we're constantly seeking to find new and better ways to help our clients.Our Company CultureWe're a diverse and...
-
Operational Excellence Director
4 days ago
Toronto, Ontario, Canada Fidelity Investments Full timeAbout Fidelity InvestmentsFidelity Investments is a leading financial services company that has been helping Canadian investors build better financial futures for over 35 years. We offer a range of trusted investment portfolios and services, and we're constantly seeking to find new and better ways to help our clients.Our Company CultureWe're a diverse and...
-
Operations Excellence Manager
4 days ago
Toronto, Ontario, Canada Aramark Full timeJob OverviewThe Operations Excellence Manager is responsible for driving business growth and profitability through exceptional customer service, quality assurance, and operational efficiency. This role requires a strong leader who can supervise daily staffing levels, control production costs, and develop strategies to achieve customer satisfaction goals.Key...
-
Operations Excellence Manager
4 days ago
Toronto, Ontario, Canada Aramark Full timeJob OverviewThe Operations Excellence Manager is responsible for driving business growth and profitability through exceptional customer service, quality assurance, and operational efficiency. This role requires a strong leader who can supervise daily staffing levels, control production costs, and develop strategies to achieve customer satisfaction goals.Key...
-
Chief Operating Officer
3 days ago
Toronto, Ontario, Canada MMJ Daily Full time{"Function": "Operational Excellence and Business StrategyAs a key member of our executive team, you will be responsible for driving operational excellence and contributing to our business strategy. Your expertise will help us boost efficiency, minimize operational costs, and enhance plant quality.Develop and monitor KPIs to drive operational...
-
Chief Operating Officer
3 days ago
Toronto, Ontario, Canada MMJ Daily Full time{"Function": "Operational Excellence and Business StrategyAs a key member of our executive team, you will be responsible for driving operational excellence and contributing to our business strategy. Your expertise will help us boost efficiency, minimize operational costs, and enhance plant quality.Develop and monitor KPIs to drive operational...
-
Operational Excellence Analyst
4 days ago
Toronto, Ontario, Canada Porter Airlines Full timeJob SummaryThe Operational Excellence Analyst supports the Director, Operational Excellence in driving continuous improvement and operational reliability across all departments at Porter Airlines. This role focuses on analyzing performance data, identifying improvement opportunities, and supporting the implementation of corrective actions to enhance...
-
Operational Excellence Analyst
4 days ago
Toronto, Ontario, Canada Porter Airlines Full timeJob SummaryThe Operational Excellence Analyst supports the Director, Operational Excellence in driving continuous improvement and operational reliability across all departments at Porter Airlines. This role focuses on analyzing performance data, identifying improvement opportunities, and supporting the implementation of corrective actions to enhance...
-
Operational Quality and Excellence Manager
4 weeks ago
Toronto, Ontario, Canada S&C Electric Company Full timeBecome a pivotal member of our team as a Quality and Operational Excellence Manager at S&C Electric Canada Ltd.Are you a visionary leader with a commitment to enhancing processes? Reporting directly to the Senior Quality Director, you will be instrumental in executing strategies aimed at achieving excellence in business processes throughout our organization....
-
Operations Excellence Coordinator
2 weeks ago
Toronto, Ontario, Canada OMERS Full timeAbout OMERSOMERS is a leading global real estate investor, developer, and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities.Job SummaryWe are seeking a highly motivated and detail-oriented Operations Excellence Coordinator to support the planning and delivery of strategic initiatives in the...
-
Operations Excellence Coordinator
5 days ago
Toronto, Ontario, Canada OMERS Full timeAbout OMERSOMERS is a leading global real estate investor, developer, and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities.Job SummaryWe are seeking a highly motivated and detail-oriented Operations Excellence Coordinator to support the planning and delivery of strategic initiatives in the...