Current jobs related to Operational Excellence Director - Toronto, Ontario - Fidelity Investments

  • Operational Excellence Director

    4 weeks ago

    Toronto, Ontario, Canada Fidelity Investments Full time

    Job Title: Director, Operational ExcellenceJob Summary:Fidelity Investments is seeking a seasoned leader to drive process and service excellence and a culture of continuous improvement. As a Director, Operational Excellence, you will oversee the development of a new program and team that will leverage six sigma, client centric service design, process...

  • Operational Excellence Director

    4 weeks ago

    Toronto, Ontario, Canada Fidelity Investments Full time

    Job Title: Director, Operational ExcellenceJob Summary:Fidelity Investments is seeking a seasoned leader to drive process and service excellence and a culture of continuous improvement. As a Director, Operational Excellence, you will oversee the development of a new program and team that will leverage six sigma, client centric service design, process...

  • Director of Operations Excellence

    2 months ago

    Old Toronto, Ontario, Canada Restaurant Brands International Inc Full time

    Sr. Director, Operations EquipmentThe Sr. Director, Operations Equipment plays a pivotal role in driving innovation and renovation of restaurant equipment at Tim Hortons. This position leads the Operations Equipment team in developing process and equipment solutions that reduce complexity and enhance franchisee profitability.Key Responsibilities:Back of...

  • Director of Operations Excellence

    2 months ago

    Old Toronto, Ontario, Canada Restaurant Brands International Inc Full time

    Sr. Director, Operations EquipmentThe Sr. Director, Operations Equipment plays a pivotal role in driving innovation and renovation of restaurant equipment at Tim Hortons. This position leads the Operations Equipment team in developing process and equipment solutions that reduce complexity and enhance franchisee profitability.Key Responsibilities:Back of...

  • Chief Medical Director

    4 weeks ago

    Toronto, Ontario, Canada Director File Full time

    Lead Strategic Vision at Director FileWe are seeking a seasoned Executive Director to drive strategic vision and goals at Director File, a leading organization in the industry.Key Responsibilities:Develop and implement strategic plans to achieve organizational objectivesLead and manage a team of professionals to deliver high-quality resultsBuild and maintain...

  • Chief Medical Director

    4 weeks ago

    Toronto, Ontario, Canada Director File Full time

    Lead Strategic Vision at Director FileWe are seeking a seasoned Executive Director to drive strategic vision and goals at Director File, a leading organization in the industry.Key Responsibilities:Develop and implement strategic plans to achieve organizational objectivesLead and manage a team of professionals to deliver high-quality resultsBuild and maintain...

  • Director of Operational Excellence

    1 month ago

    Toronto, Ontario, Canada Fidelity Canada Full time

    Job Title: Director MedicalJob Summary:Fidelity Canada is seeking a seasoned leader to drive process and service excellence and a culture of continuous improvement. This leader will oversee the development of a new program and team that will leverage six sigma, client centric service design, process control, and other process excellence techniques to...

  • Director of Operational Excellence

    1 month ago

    Toronto, Ontario, Canada Fidelity Canada Full time

    Job Title: Director MedicalJob Summary:Fidelity Canada is seeking a seasoned leader to drive process and service excellence and a culture of continuous improvement. This leader will oversee the development of a new program and team that will leverage six sigma, client centric service design, process control, and other process excellence techniques to...

  • Executive Director

    3 weeks ago

    Old Toronto, Ontario, Canada Director File Full time

    Job Opportunity: Executive DirectorWe are seeking a highly skilled and experienced Executive Director to lead our team at Director File. As a key member of our senior leadership team, you will be responsible for driving our organization's strategic vision and goals.Key Responsibilities:Develop and implement strategic plans to achieve organizational...

  • Executive Director

    2 months ago

    Old Toronto, Ontario, Canada Director File Full time

    Job Opportunity: Executive DirectorAbout the Role:We are seeking a highly skilled and experienced Executive Director to lead our team at Director File. As a key member of our senior leadership team, you will be responsible for driving our organization's strategic vision and goals.Key Responsibilities:Develop and implement strategic plans to achieve...

  • Executive Director

    2 months ago

    Old Toronto, Ontario, Canada Director File Full time

    Job Opportunity: Executive DirectorAbout the Role:We are seeking a highly skilled and experienced Executive Director to lead our team at Director File. As a key member of our senior leadership team, you will be responsible for driving our organization's strategic vision and goals.Key Responsibilities:Develop and implement strategic plans to achieve...

  • Executive Director Position

    3 weeks ago

    Old Toronto, Ontario, Canada Director File Full time

    Executive Director OpportunityWe are seeking a visionary leader to co-lead Canada's largest professional theatre for young audiences. As Executive Director, you will be responsible for collaborating with the Artistic Director to inspire and promote a collaborative theatre spirit amongst staff, volunteers, and the artistic community.Key...

  • Chief Operating Officer

    1 month ago

    Old Toronto, Ontario, Canada Director File Full time

    Executive Director Opportunity at Director FileWe are seeking a seasoned Executive Director to drive strategic vision and goals at Director File, a leading organization in the industry.The ideal candidate will have a proven track record of success in a senior leadership role, with excellent leadership and management skills, strong communication and...

  • Chief Operating Officer

    1 month ago

    Old Toronto, Ontario, Canada Director File Full time

    Executive Director Opportunity at Director FileWe are seeking a seasoned Executive Director to drive strategic vision and goals at Director File, a leading organization in the industry.The ideal candidate will have a proven track record of success in a senior leadership role, with excellent leadership and management skills, strong communication and...

  • Director of Academic Excellence

    2 months ago

    Toronto, Ontario, Canada Rosedaleacademy Full time

    Job DescriptionJob Title: Director of Academic ExcellenceCompany: Rosedale AcademyLocation: Remote (with occasional visits to HQ office)Job Type: Full-timeAbout Us: Rosedale Academy is a leading provider of international education solutions, committed to transforming education through innovative approaches and technology-enabled learning experiences.Job...

  • Director of Academic Excellence

    2 months ago

    Toronto, Ontario, Canada Rosedaleacademy Full time

    Job DescriptionJob Title: Director of Academic ExcellenceCompany: Rosedale AcademyLocation: Remote (with occasional visits to HQ office)Job Type: Full-timeAbout Us: Rosedale Academy is a leading provider of international education solutions, committed to transforming education through innovative approaches and technology-enabled learning experiences.Job...

  • NA-Managing Director

    4 days ago

    Toronto, Ontario, Ontario, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: Founder & CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and...

  • Operational Excellence Director

    4 weeks ago

    Toronto, Ontario, Canada Fidelity Investments Full time

    About Fidelity InvestmentsFidelity Investments is a leading financial services company that has been helping Canadian investors build better financial futures for over 35 years. We offer a range of trusted investment portfolios and services, and we're constantly seeking to find new and better ways to help our clients.The OpportunityThis role resides within...

  • Operational Excellence Director

    4 weeks ago

    Toronto, Ontario, Canada Fidelity Investments Full time

    About Fidelity InvestmentsFidelity Investments is a leading financial services company that has been helping Canadian investors build better financial futures for over 35 years. We offer a range of trusted investment portfolios and services, and we're constantly seeking to find new and better ways to help our clients.The OpportunityThis role resides within...

  • Chief Executive Officer

    1 month ago

    Old Toronto, Ontario, Canada Director File Full time

    Executive Director OpportunityWe are seeking a highly skilled and experienced Executive Director to lead our team and drive our organization forward. As a key member of our leadership team, you will be responsible for developing and implementing our strategic plan, building and maintaining relationships with key stakeholders, and overseeing the day-to-day...

Operational Excellence Director

2 months ago

Toronto, Ontario, Canada Fidelity Investments Full time

About Fidelity Investments

Fidelity Investments is a leading financial services company that has been helping Canadian investors build better financial futures for over 35 years. We offer a range of trusted investment portfolios and services, and we're constantly seeking to find new and better ways to help our clients.

Our Company Culture

We're a diverse and dedicated group of people who make a real difference for our clients and communities every day. We offer a wide range of opportunities to grow and develop your career in an inclusive environment where you'll feel valued and supported to be your best - both personally and professionally.

The Opportunity

This role resides within the Finance & Corporate Services department of Fidelity Canada. FCS provides various services across the organization, including strategy support, executive and business unit finance support, business analytics, financial planning and analysis, corporate sustainability and corporate business initiatives.

Job Summary

We're seeking a seasoned leader in driving process and service excellence and a culture of continuous improvement. This leader will oversee the development of a new program and team that will leverage six sigma, client-centric service design, process control, and other process excellence techniques to optimize operational processes, reduce risk, and enhance client experience.

Key Responsibilities

  • Take a leading role in the development and ongoing management of an enterprise-wide operational excellence program for Fidelity Canada
  • Work with senior leadership to establish goals that satisfy the needs of the Executive Team
  • Maintain awareness of process improvement programs and initiatives in place at other Fidelity companies and align elements of Canadian program where appropriate
  • Develop and maintain a strong alliance with the Fidelity Canada Risk team to ensure a strong focus on risk reduction is an integral aspect of our program
  • Oversee the application of advanced analysis and techniques to monitor and assess key business processes to reduce risk, minimize error, maximize efficiency, and enhance customer experience

Client-Centric Design

  • Work closely with client-focused business units to ensure client-centric service design is central to all operational models
  • Develop strong relationships with business partners across the organization to ensure operational excellence program is responsive to business needs and enhances client experience
  • Maintain expert knowledge of Fidelity's businesses, customers, products and services. Continuously monitors for developments both internal and external that could impact processes or client experience

Technical Knowledge, Innovation, and Change Management

  • Instil a mindset of innovation to the organization providing constant focus and communication of emerging technologies and solutions to improve processes, efficiency, and mitigate risk
  • Develop an enterprise-wide change management mindset and lead the organization in the delivery of end-to-end organizational change that will cultivate operational excellence
  • Harness the available data around the firm and identify gaps where required data does not exist as part of cohesive strategy to use data to drive decision making on process reengineering and efficiency
  • Develop and maintain relationships with key resources in Business Analytics, Information Systems, and Operational teams

Lead and Develop Staff

  • Create a culture of operational excellence, innovation, and forward thinking within the team
  • Provide leadership that helps improve efficiency, effectiveness, professionalism and staff engagement
  • Set goals and effectively communicate priorities through regular feedback

Requirements

  • 8-10 years of operational excellence/process improvement experience within Financial Services or relevant industries
  • Demonstrated team leadership & people management experience
  • University degree or equivalent experience
  • Experience in Lean/Six Sigma Black Belt/Master Black Belt or other advanced operational efficiency disciplines is an asset