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Gas Station Supervisor

2 months ago

Richibucto Road, Canada Pepper Creek G-mart Full time
About the Role

We are seeking a highly skilled and experienced Gas Station Supervisor to join our team at Pepper Creek G-mart. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our gas station and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of sales workers, ensuring that they are meeting their sales targets and providing excellent customer service.
  • Operations Management: Authorize payments, order merchandise, and establish work schedules to ensure the smooth operation of the gas station.
  • Customer Service: Resolve customer complaints and issues in a timely and professional manner, ensuring that our customers receive the highest level of service.
  • Inventory Management: Organize and maintain inventory levels, ensuring that we have the right products in stock to meet customer demand.
  • Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year of experience in a retail or customer service role
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong attention to detail.
Work Conditions and Physical Capabilities
  • Work Environment: Fast-paced environment with frequent customer interactions.
  • Physical Demands: Combination of sitting, standing, and walking, with occasional standing for extended periods.
Personal Suitability
  • Client Focus: Essential for providing exceptional customer service.
  • Interpersonal Skills: Strong interpersonal skills required for effective team leadership and customer interactions.
  • Communication Skills: Excellent oral communication skills required for resolving customer complaints and issues.
Support for Newcomers and Refugees
  • Settlement Support: Assist with immediate settlement needs of newcomers and/or refugees, including housing, transportation, and childcare.
  • Credential Recognition: Support newcomers and/or refugees with foreign credential recognition.