Undergraduate Program Coordinator

2 days ago

Hamilton, Ontario, Canada McMaster University Full time
Job Summary

We are seeking an experienced administrative professional to provide academic and administrative support to our undergraduate students in the Department of Chemistry & Chemical Biology at McMaster University.

Key Responsibilities
  • Provide academic advice to undergraduate students, including course selection and program requirements.
  • Coordinate and schedule undergraduate courses, ensuring accurate and timely completion of tasks.
  • Develop and implement marketing strategies to promote our undergraduate programs through various channels.
  • Manage and maintain accurate records and databases, including student information and program requirements.
  • Collaborate with faculty and staff to coordinate program events and activities, ensuring a high level of customer service and support.
  • Develop and maintain relationships with students, faculty, and staff, providing exceptional customer service and support.
  • Contribute to the development and implementation of program policies and procedures, ensuring compliance with university regulations.
  • Provide administrative support for program-related tasks, including budget management and financial reporting.
  • Develop and maintain a welcoming and inclusive environment for students, faculty, and staff, promoting a positive and supportive community.
Requirements
  • 3-year Community College diploma in Office Administration or related field.
  • Requires 3 years of relevant experience in an academic or administrative setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Strong organizational and time-management skills, with the ability to prioritize tasks and manage competing demands.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Proficiency in Microsoft Office and other software applications, with the ability to learn new systems and technologies.
Assets
  • Knowledge of undergraduate programs and processes at McMaster University, including MAPSci, calendar copy, registration processes, scheduling, and advising students on course selections and experiential learning opportunities.
  • Familiarity with academic policies and procedures, including program requirements and student regulations.
  • Experience working in an academic environment or with an academic program, with a strong understanding of the needs and challenges of students and faculty.

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