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Interim Store Manager
2 months ago
About the Role:
We're seeking a highly skilled and experienced professional to join our team as an Interim Store Manager. As a key member of our store leadership team, you will be responsible for managing all services, classes, and events in a specific Sephora store location.
Key Responsibilities:
- Studio Management: Oversee the daily operations at the Beauty, Skincare, and Fragrance Studio, ensuring that the Coordinator, Beauty Studio is adequately trained to effectively manage the Studio and drive services on a day-to-day basis.
- Innovation and Technology: Ensure Beauty Advisors are leveraging our technology innovations within services, assisting clients to provide an elevated in-store experience.
- Client Experience: Manage the Online Reservation system, publishing Beauty Advisors' availability and classes, ensuring staffing levels are adequate to support increased services, and maintaining an efficient client check-in process.
- Event Management: Oversee all in-store events with the services team, ensuring that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store.
- Training and Development: Manage the development and certifications process for Beauty Advisors, providing opportunities to elevate their artistry skills whenever possible.
- Performance Assessment and Development: Participate in all performance management situations for any issues related to the Beauty Studio or related to any direct reports, ensuring timely feedback for improvement is delivered and followed up on as necessary.
- Client Engagement: Regularly act as Manager on Duty within the store, engaging with Beauty Advisors and clients on-stage.
Requirements:
- Two to four years' experience in a similar role at a similar volume store or equivalent internal experience.
- Excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive compensation package.
About Sephora:
Sephora Canada is committed to creating an inclusive and diverse work environment where every person can belong, grow, and build a beautiful career. We believe in equal opportunity employment and advancement, and we welcome applications from diverse candidates.
