Order Processing Specialist
2 weeks ago
About the Role:
Masonite International is seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring timely and accurate processing of orders, and maintaining accurate records.
Key Responsibilities:
- Process customer credits and orders in a timely and accurate manner
- Generate and review SAP reports to ensure compliance and accuracy
- Prepare and send reports to customers and internal stakeholders
- Update data in SAP transactions to ensure accuracy and compliance
- Submit price list approvals and costings for review and approval
- Prepare costings sheets for quote specialists
- Generate Lacey acts and update customer shipping reports
Requirements:
- High school diploma or equivalent required; DEP in secretarial program or DEC in office management preferred
- Master MS Word and MS Excel
- Ability to navigate and understand various programs and applications
- Accounting skills a plus
- Data entry accuracy a must
About Us:
Masonite International is a leading global manufacturer of building materials and a subsidiary of Owens Corning. We are committed to building a sustainable future through innovation and excellence. Our four integrated businesses - Roofing, Insulation, Doors, and Composites - provide resilient, durable, and energy-efficient solutions to our customers. We are a global company with over 10,000 employees in 31 countries, dedicated to generating value for our customers and shareholders, as well as making a difference in the communities we serve.
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