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Service Parts Order Representative

3 months ago


Windsor, Ontario, Canada Ford Motor Company Full time

The International Distribution Operation (IDO) Export Order Specialist serves as a crucial link for our international clientele concerning their service part requests. This role involves managing, escalating, and resolving issues through collaboration with various Ford Departments (both within and outside FCSD) as well as external partners.

Key Qualifications:

  • A University Degree or College Diploma is required. Candidates must provide proof of degree completion for the highest level of education attained. If the degree was obtained from an institution outside of Canada, an Education Credential Assessment report demonstrating Canadian equivalency is also necessary.
  • Strong organizational and time management capabilities.
  • Proficiency in Windows applications (Excel, Word).
  • Familiarity with or the capacity to learn current systems (IMS2, IMS3, GEOS, GDS).
  • Exceptional verbal and written communication skills, particularly in interactions with team members and senior management.
  • Highly driven, goal-oriented, and self-motivated.
  • Ability to ensure accountability among all stakeholders.
  • Capacity to positively influence team dynamics.
  • Strong alignment with Ford OS Behaviors.

Preferred Qualifications:

  • Experience in the automotive, manufacturing, logistics, or warehousing sectors.

We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.

Ford of Canada is an Equal Opportunity Employer committed to fostering a culturally diverse workforce. Accommodations for applicants with disabilities throughout the recruitment, selection, and/or assessment processes are available upon request. Please inform Human Resources of any accommodations needed.

Candidates for this position must have the legal right to work in Canada. Ford Motor Company of Canada, Limited does not sponsor work permit applications.