Current jobs related to Private Residences Guest Services Coordinator - Whistler, British Columbia - Four Seasons Hotels and Resorts
-
Guest Services Ambassador
2 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we're committed to delivering exceptional guest experiences through a world-class employee experience and company culture. Our team members around the world create unforgettable moments for our guests, residents, and partners by providing genuine hospitality and luxury services.About the Role:We're seeking a highly skilled...
-
Guest Services Ambassador
2 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we strive to create unforgettable experiences for our guests, residents, and partners. Our team members around the world are dedicated to delivering exceptional service and luxury with a genuine heart. We believe that our employees are the key to our success, and we invest in their growth and development to ensure they...
-
Overnight Guest Services Ambassador
2 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.About the Role:We are seeking a highly skilled and...
-
Overnight Guest Services Ambassador
2 months ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team of dedicated professionals is committed to creating unforgettable moments for our guests, residents, and partners.About the Location:Whistler, British...
-
Overnight Guest Services Ambassador
2 months ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team of dedicated professionals is committed to creating unforgettable moments for our guests, residents, and partners.About the Location:Whistler, British...
-
Overnight Guest Services Ambassador
2 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in luxury hospitality, known for its exceptional service and authentic experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.About the Role:We are seeking a highly skilled and...
-
Guest Experience Coordinator
2 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we strive to deliver exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create unforgettable moments for our guests, residents, and partners by providing personalized service and attention to detail.About the Role:We are seeking a skilled Guest Experience Agent...
-
Overnight Guest Services Representative
1 month ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments for our guests.About the Location:Whistler, British Columbia, is a picturesque...
-
Overnight Guest Services Representative
1 month ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments for our guests.About the Location:Whistler, British Columbia, is a picturesque...
-
Overnight Guest Services Representative
1 month ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we are committed to creating a world-class employee experience that fosters growth, development, and a...
-
Overnight Guest Services Representative
1 month ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we are committed to creating a world-class employee experience that fosters growth, development, and a...
-
Overnight Guest Services Representative
1 month ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we are committed to creating a world-class employee experience that fosters growth, development, and a...
-
Overnight Guest Services Representative
1 month ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we are committed to creating a world-class employee experience that fosters growth, development, and a...
-
Overnight Guest Services Representative
1 month ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that fosters growth, development, and a...
-
Overnight Guest Services Representative
1 month ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that fosters growth, development, and a...
-
Overnight Guest Services Representative
1 month ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we are committed to creating a world-class employee experience that fosters growth, development, and a...
-
Overnight Guest Services Representative
1 month ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we are committed to creating a world-class employee experience that fosters growth, development, and a...
-
Overnight Guest Services Representative
1 month ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that fosters growth, development, and a...
-
Overnight Guest Services Representative
1 month ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that fosters growth, development, and a...
-
Overnight Guest Services Representative
4 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that fosters growth, development, and a...
Private Residences Guest Services Coordinator
2 months ago
Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments to our guests.
About the RoleWe are seeking a highly skilled and dedicated Private Residences Guest Services Coordinator to join our team at Four Seasons Resort & Residences Whistler. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of extraordinary.
Key Responsibilities- Guest Interaction & Service: Provide personalized service to guests, responding to their needs and resolving any issues that may arise.
- Pre-Arrival Coordination: Coordinate with guests prior to their arrival to arrange services such as dining reservations, activities, and transportation.
- In-House Support: Assist guests with inquiries related to hotel services, directions, and events, providing timely and accurate information.
- Hotel Operations: Assist with check-in/check-out processes, room inspections, guest relocations, and owner bookings.
- Software & Systems: Utilize software such as Teams, Hotsos, Opera, and the Four Seasons guest recognition program to manage requests, communications, and billing.
- Local Knowledge & Vendor Relations: Provide updated information on local attractions and establish relationships with vendors for guest services.
- Safety & Security: Act in the absence of senior management on matters concerning safety and security, perform building inspections, and respond to emergencies.
- Additional Duties: Perform other tasks or projects as assigned and collaborate with guest service staff for smooth operations.
- Preferred experience in a luxury hotel in Front Office and/or Concierge or Guest Services.
- Knowledge of Whistler and surrounding areas, highly desirable, however not required.
- Fluent English (written, spoken and reading).
- Strong written and oral presentation skills.
- Ability to multi-task in a high volume and demanding environment.
- Strong computer skills, including a knowledge of Opera.
- Strong problem solving skills, ability to handle difficult situations and guests.
- Ability to work in Canada.
- Strong commitment to service.
- Access to affordable shared staff accommodation.
- Employee theme recognition days and events - Employee of the Month, Years of Service celebrations, birthday events, etc.
- Health Benefits after the probationary period.
- Complimentary meal per shift in our employee dining room.
- Paid time off; vacation days and additional floating holidays per year.
- Excellent training and development program.
- Employee gym and fitness classes such as Pilates and Yoga.
- Leisure package/ski pass.
- Discovery Nights at Four Seasons worldwide.
