Food Service Supervisor

3 days ago


Mount Uniacke, Nova Scotia, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our restaurant team, you will be responsible for overseeing the daily operations of our kitchen and ensuring that our high standards of quality and customer service are met.

Key Responsibilities
  • Food Preparation and Service
    • Requisition food and kitchen supplies to ensure efficient meal preparation and service.
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all food is prepared to our high standards.
    • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe working environment.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that all customers receive excellent service and that their needs are met.
  • Team Management
    • Supervise and train a team of 5-10 staff members, including food service counter attendants and food preparers.
    • Establish work schedules and ensure that all staff are aware of their responsibilities and deadlines.
  • Reporting and Administration
    • Prepare and submit reports on sales, inventory, and staff performance.
    • Ensure that all administrative tasks are completed in a timely and efficient manner.
Requirements
  • Education
    • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience
    • 2 years to less than 3 years of experience in a food service or restaurant environment.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong leadership and team management skills.
Benefits
  • Health Benefits
    • Dental plan.
    • Health care plan.
    • Vision care benefits.
  • Financial Benefits
    • Bonus.
    • Group insurance benefits.
Language

The language of work is English.

Work Schedule

The work schedule is 30 to 48 hours per week.



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