Administrative Assistant
2 weeks ago
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at CB Canada. As an Administrative Assistant, you will play a critical role in supporting our patient support services, ensuring seamless communication and coordination with internal stakeholders and external partners.
Key Responsibilities- Provide administrative support to the patient support team, including handling mail, typing, and maintaining filing systems.
- Process copayment requests for patients, pharmacies, and/or physicians for programs offering copay assistance or concierge payments.
- Liaise with program managers to ensure copayment KPIs are met, and collaborate with ISI Accounting to ensure proper payment timeframes and accurate payments.
- Establish and maintain office files, make appointments, and arrange meeting rooms as required.
- Compile information from various sources and utilize it for generating reports, audits, and maintaining various reports specific to the business location.
- Update and maintain pertinent business information via computer or department files.
- Assist with various scheduled and unscheduled projects occurring in the department at any given time.
- Draft and type correspondence and/or presentations to be sent to internal and external contacts.
- Manage multiple projects for various departments within the business segment or across multiple business segments as required.
- Interact frequently with inter-departmental associates and management for resolving workload issues.
- Maintain and promote positive and professional working relationships with associates and management.
- Comply with all appropriate policies, procedures, safety rules, and regulations.
- Report all Adverse Events to the assigned units/departments.
- Post-secondary education in a related field.
- 3-5 years' experience in an administrative role in a pharmaceutical setting.
- In-depth knowledge of the Microsoft Office Suite of applications.
- Proven accuracy when processing large amounts of data.
- Strong communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Adaptability to change and to learn new skills as required.
- Bilingual, French/English preferred.
CB Canada is a leading provider of patient support services, dedicated to making a difference in the lives of patients and their families. We are committed to providing exceptional service, innovative solutions, and a collaborative culture that values diversity, equity, and inclusion.
What We OfferWe offer a competitive total rewards compensation package, including benefit programs that are comprehensive, diverse, and designed to meet the various needs across our associate population. Our commitment to our associates includes benefit programs that are company-paid, while others are available through associate contributions.
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