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Digital Program Manager
2 months ago
Job Summary:
We are seeking a highly skilled Digital Program Manager to join our team at OTIP (Ontario Teachers Insurance Plan). As a key member of our Digital Solutions team, you will be responsible for managing and driving our Digital program across all business functions, ensuring the successful execution of our digital strategy and roadmap.
Key Responsibilities:
- Manage and drive the Digital program across all business functions, ensuring alignment with our digital strategy and roadmap.
- Develop and implement solutions to meet business needs, based on an understanding of our digital strategy and stakeholder requirements.
- Collaborate with the PMO, Member Experience, Marketing, and Communications teams to optimize projects, enhancements, and operations.
- Manage a team of Web and Mobile analysts, and Salesforce developers, providing guidance and mentorship to junior team members.
- Capture and mitigate risks, escalating them to the Director of Digital Solutions as needed.
- Help define and refine program governance (controls) to ensure effective management of our Digital program.
Requirements:
- Bachelor's degree in Information Systems, Business, or equivalent.
- ~5+ years' experience in Web, Mobile, and Salesforce industry, with a post-secondary education.
- Excellent program/project management knowledge and experience (tools and techniques).
- Stays current and understands emerging Digital technology trends and best practices.
- Knowledge of Salesforce ecosystem.
What We Offer:
- Best-in-class pension and benefits, total reward programs, and comprehensive mental wellness supports.
- Defined benefit pension plan for a financially confident retirement.
- 100% coverage of approved continuing education and licensing fees.
- Flexible work-from-home and hybrid options.