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Customer Support Specialist for Major Sporting Goods Brand

3 months ago


Canada IN TIME TEC, LLC Full time

Customer Support Specialist for Major Sporting Goods Brand

Overview:
This position offers a unique opportunity to engage with customers who are passionate about sports and outdoor activities. As a Customer Support Specialist, you will be part of a dynamic team dedicated to providing exceptional service for a leading sporting goods retailer.

Key Responsibilities:

- Deliver outstanding inbound customer service and support
- Assist with sales inquiries for a prominent sporting goods retailer
- Foster and maintain strong relationships through effective communication
- Utilize your knowledge of various sports and outdoor pursuits to assist customers

What You Need to Succeed:

- Proficiency in English, both written and verbal
- A proven track record of managing challenging customer interactions
- Strong customer service skills, empathy, and a drive to succeed

This remote opportunity is ideal for individuals who are self-motivated and ready to take charge of their career. You will have the chance to work from home while providing essential support to customers.

Certification and Training:

To qualify for this role, candidates must complete a series of assessments and a virtual certification course tailored to the specific requirements of the program. The duration of certification courses may vary, ranging from a few days to several weeks, and can include both live instruction and self-paced learning.

Client Overview:

The client is a leading retailer that equips athletes and outdoor enthusiasts with the necessary gear and apparel to excel in their pursuits. Through the Arise Platform, you can connect your business to remote customer service opportunities with reputable brands.

Getting Started:

To embark on this journey, you will need to:
- Register your business
- Explore available programs on the Arise portal
- Enroll in a certification course to prepare for service
- Ensure you meet the computer and equipment requirements

Note: This is not an employment offer but a potential business-to-business relationship.

By joining this program, you will have the flexibility to choose your clients and create a schedule that suits your lifestyle, all while working from the comfort of your home.