Customer Care Specialist

7 months ago


Canada Creaform Full time

**Customer Care Specialist**:
Permanent

Canada - Levis

Customer services - metrology

Available now

Our Customer Service Department is looking for a Customer Service Specialist. The incumbent of this position is responsible for accompanying the customer in all his interactions with Creaform regarding his after-sales service needs. He (she) will maintain and develop the relationship with the customer, in order to advise him (her) on the products of the customer service portfolio. In addition, in collaboration with the sales manager, the incumbent of this position provides sales forecasts for his clients, monitors the results of these forecasts and ensures that the use of the products and services available by his clients is maximized.

**You'll be responsible for**:

- Ensuring a smooth customer experience for all users of Creaform products and technologies;
- Collaborating with our customers to ensure their optimal use of our entire portfolio of customer service products;
- Following up and advising current customers on the effective use of their service programs as well as their future needs regarding the service offering;
- Following up and advising potential clients on the introduction of our customer service product portfolio;
- Participating in regular account reviews and effectively share all relevant customer information;
- Forecasting and following up on direct sales;
- Contributing to the management and follow-up of major accounts for specific proposals;
- Ensuring daily sales management, order entry and customer management in CRM (quote development, opportunity tracking, order entry and confirmation, credit investigation, customer creation, etc.).

**You have the profile we are looking for if you...**:

- Are bilingual French-English (Spanish is an asset);
- Have 5 years experience in customer service or customer loyalty;
- Have good basic knowledge and ability to learn computer tools and software.

**You earn points if you...**:

- Have excellent communication skills;
- Are a good team player and collaborative spirit;
- Have ability to perform administrative and number crunching tasks;
- Are fluency in English, both written and spoken; ability to function in French and/or Spanish;
- Have experience in the metrology or manufacturing customer service environment;
- Has good organizational skills with a methodical approach;
- Are comfortable working in a fast-paced and constantly changing environment;
- Are autonomous, resourceful, proactive and versatile.

**In exchange, we offer you...**:

- The chance to work in a stimulating work environment within a human and passionate team, for which pleasure and well-being at work are non-negotiable;
- The opportunity to develop your skills and expertise;
- The pride of working in a successful technology company, open to the world;
- Flexible working hours;
- A generous and flexible telecommuting policy, when the position allows it;
- A salary and growth potential to match your expectations;
- A wide range of social activities, and much more

As a subsidiary of AMETEK Inc, a leading global manufacturer of electronic instruments and electromechanical devices, Creaform is internationally recognized for its cutting-edge technologies and R&D excellence. Although we are developing our market on a global scale, our work environment preserves the entrepreneurial spirit and dynamism of a start-up company.



  • Canada Customer Service Representative Hub Full time

    We are seeking a dedicated customer service professional to provide exceptional support through live chat. The ideal candidate will be responsible for delivering prompt and professional responses to customer inquiries, assisting with questions regarding subscriptions, content, and other services.About the RoleThis is a fantastic opportunity to work in a...


  • Canada Advanced Respiratory Care Network Full time $79,040 - $95,680

    Job SummaryWe are seeking a highly skilled Respiratory Care Specialist to join our team at Advanced Respiratory Care Network. As a Registered Respiratory Therapist, you will play a crucial role in delivering high-quality patient care and contributing to the advancement of respiratory healthcare.About UsOur network specializes in a comprehensive range of...


  • Canada RCM Health Care Services Full time $39 - $45

    About RCM Health Care ServicesWe are a leading healthcare provider seeking a highly skilled Registered Nurse to join our team. Our organization is committed to delivering exceptional patient care and providing a supportive work environment.Job SummaryThis full-time RN position offers a competitive salary of $$45.00 per hour and a comprehensive benefits...


  • Canada World Nurses Full time

    Job OverviewWe are seeking a Medical Care Specialist to join our team at World Nurses. As a registered nurse, you will be responsible for providing high-quality patient care and working collaboratively with our healthcare team.Salary InformationThe estimated annual salary for this position is $73,000 - $93,000, based on national averages in the United...


  • Canada Future Electronics Full time

    About the RoleWe are seeking a highly motivated Customer Acquisition Specialist to join our team at Future Electronics. In this role, you will be responsible for initiating outbound calls, generating leads, and providing solutions to delight our customers.Key Responsibilities:Conduct outbound calls to prospective customers to qualify their needs and provide...


  • Canada Horizon Health Network Full time

    OverviewHorizon Health Network, a leading healthcare provider in New Brunswick, is seeking an experienced Critical Care Specialist to join our dynamic team. Our network offers a comprehensive range of medical services, ensuring high-quality patient care and fostering a collaborative work environment.Salary and BenefitsThe successful candidate can expect a...

  • Nurse Care Specialist

    4 weeks ago


    Canada Bayshore HealthCare Full time

    At Bayshore HealthCare, we are committed to delivering exceptional patient care. We are seeking a skilled and compassionate Registered Nurse to join our team as a Nurse Care Specialist.About the RoleThis is a rewarding opportunity for an experienced nurse to work in a fast-paced environment providing high-quality patient care. As a Nurse Care Specialist, you...


  • Canada Rhenus Logistics Full time

    We are seeking a skilled Logistics Specialist to join our team at Rhenus Logistics in Canada. In this role, you will be responsible for ensuring the smooth clearance of our clients' goods through Canadian customs.Key Responsibilities:Prepare and process import/export documents and other forms on behalf of clients according to customs regulations, laws, and...

  • Nurse Care Specialist

    4 weeks ago


    Canada Bayshore HealthCare Full time

    At Bayshore HealthCare, we are seeking passionate and dedicated Registered Nurses to join our team as Nurse Care Specialists in Critical Care. As a critical care professional, you will have the opportunity to make a positive impact on the lives of our clients by delivering exceptional home health care services with compassion, excellence, and...


  • Canada ZayZoon Full time

    **Canada** **Customer Care - Customer Care /** **Fulltime /** **Remote** - We’re at a turning point in scaling our organization. We are seeking a highly motivated, and resourceful Team Lead, Customer Care to drive department KPIs, help scale the Customer Care organization for ZayZoon as we execute on our mission of saving 10 million employees $10...


  • Canada ZayZoon Full time

    **Canada** **Customer Care - Customer Care /** **Fulltime /** **Remote** - We’re at a turning point in scaling our organization. We are seeking a highly motivated, and resourceful Operations Analyst, Customer Care to identify process improvement, own measurement of KPIs & help scale the Customer Care organization for ZayZoon as we execute on our mission...


  • Canada Bayshore HealthCare Full time

    About Bayshore HealthCareBayshore HealthCare is a leading provider of home and community health care services in Canada, boasting a Platinum membership in the Best Managed Companies Program since 2006. This prestigious recognition underscores our commitment to excellence and reliability in delivering top-notch care.Job OverviewWe are seeking compassionate...


  • Canada Dentalcorp Full time

    About Limited to Endodontics">We are a specialty dental practice dedicated to delivering exceptional, specialized dental solutions. Our focus is on providing expert endodontic care in a professional, courteous, and comfortable environment.Our team of skilled endodontists are dental specialists with advanced educational training and expertise in endodontic...


  • Canada Advanced Respiratory Care Network Full time

    Job SummaryWe are seeking a skilled Respiratory Therapist to join our team at Advanced Respiratory Care Network in Alberta. As a key member of our interdisciplinary team, you will play a vital role in delivering exceptional respiratory care to patients in both clinic settings and respiratory home care.ResponsibilitiesPerform diagnostic pulmonary function...


  • Canada Sienna Senior Living Full time

    **Job Type:** Full-time**Schedule:** Monday to Friday, Night shift, Weekends as needed**Location:** In-personWe are seeking a skilled Registered Practical Nurse to join our team at Sienna Senior Living. As a critical role within our communities, this position has a significant impact on the lives of residents and ignites the warmth of human...


  • canada APF Marketing Full time

    We are searching for a Customer Support Specialist to join our family. This highlymotivated individual would be responsible for maintaining existing client relations andmanaging their orders.About us:APF Marketing is a front runner in the promotional products industry with amanufacturing facility in Montreal and an established importing department...


  • Canada APF Marketing Full time

    We are searching for a Customer Support Specialist to join our family. This highlymotivated individual would be responsible for maintaining existing client relations andmanaging their orders.About us:APF Marketing is a front runner in the promotional products industry with amanufacturing facility in Montreal and an established importing department...


  • Canada Wellnite Full time

    As a Mental Health Care Specialist, you will play a crucial role in empowering individuals to achieve mental wellness. At Wellnite, we are dedicated to streamlining mental health services and making them accessible to everyone.About UsWe offer a tech-driven platform that includes all the necessary tools to digitalize your mental health practice. Our mission...


  • Canada Metrolinx Full time

    **Start Rate (Non-negotiable): $ 19.65 **per hour **Training Rate (Non-negotiable** **Contract up to 18 months** **_Metrolinx _**is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion,...


  • Canada Northern Health Full time

    At Northern Health, we are seeking a highly skilled and compassionate Clinical Care Specialist to join our team at University Hospital of Northern BC in Prince George.About Northern HealthWe are a regional health authority providing hospital and community-based health care services to over 300,000 people across nearly 600,000 square kilometers. Our...