Retail Operations Manager

2 months ago

Toronto, Ontario, Canada Accoravillage Full time

Accoravillage is a culture and lifestyle brand that seeks dynamic individuals who are passionate about retail and fashion. We're looking for a Store Leadership Position who can link our leadership team and sales associates by assisting in operational functions and motivating the team to exceed goals. As a key member of our team, you will provide support and coverage to our Store and Assistant Managers in their absence. You will model desired selling and customer service behaviors at all times, promoting a consistent and exceptional in-store experience for customers and employees. Key responsibilities include:

* Proven experience with POS management, daily banking procedures, and submitting timely reports
* Availability for varied weekly shifts, including weekends, closing, and holidays
* Demonstrating a customer-obsessed selling culture and building brand loyalty through excellent product knowledge
* Partnering with store management to execute action plans that optimize results and ensure effective execution of all store operational activities
* Contributing ideas and solutions to the leadership team that result in increased productivity and improved operations of the store
* Assisting store management in conducting new associate onboarding and trainings
* Overseeing and delegating tasks to the team to best maximize efficiency of store operations
* Communicating individual and/or team performance feedback to store management
* Ensuring adherence to all company policies, procedures, and guidelines
* Performing opening and closing procedures, and any inventory duties as directed.

At Accoravillage, we offer a culture that fosters inclusion and respect. If you're a motivated and results-driven individual who is passionate about retail and fashion, we encourage you to apply for this exciting opportunity.

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